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Nancy McCulloughFlag for Canada

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Router is making me shiver with frustration and anger.

Belkin wireless router will not let me connect to the internet. It has been sitting in a box and not used for a year and a half (hence being completely out of date on the firmware), but I can't even get it hardwired to update it. All of my computers (1 PC and 3 Macs) can see the wireless network, but cannot get the internet connection. When I log into the router, I see that it too, says that it cannot get a wireless connection but that it is broadcasting my SSID.

The modem is a-ok. I tested that by connecting the computers directly, and voila - all systems tickety-boo.

WHY can I not get the wireless router to work? I mean, WHY is it impossible to get an internet connection via the router and modem together?

Here's some more info found on the router:

 Version Info      
 LAN Settings      
   Firmware Version       1.00.22 (Aug 31 2010 14:36:01)                
LAN/WLAN MAC      94:44:52:92:48:32
   Boot Version      1.19                IP Address      192.168.2.1
   Hardware      F7D1301 v1 (01)                Subnet Mask      255.255.255.0
   Serial No.      121024G1114796                DHCP Server       Enabled (2 LAN, 1 WLAN Clients)
 Internet Settings                   Features      
   WAN MAC Address       94:44:52:92:48:33                Firewall Settings      Enabled
   Connection Type       Dynamic                SSID       grilledcheeseplease
   WAN IP      0.0.0.0                Security        WPA-Personal ( PSK )
   Subnet Mask       0.0.0.0                UPnP       Enabled
   Default Gateway       0.0.0.0                Remote Management       Disabled
   DNS Address       0.0.0.0               WPS       Disabled
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Shane McKeown
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Based on your settings it appears this is an issue with the connection to the ISP - have you entered the details for your broadband account into the WAN configuration side of the router config?

Your LAN shows clients, and WLAN shows clients which usually means the machines are talking to the router at least...
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I will try to answer most questions, but am pressed for time and am really not a fast typist. If I miss one, I will be back to be more thorough:

I would typically have a completely wireless setup: no cat5 from computer to router, but one cat5 connecting router to modem. Being that I can't get wireless up and running, I am connected from modem to computer with no ISP problems.

I have tried doing the unplug / replug, release / renew and reset button tricks. None have done anything for me. I've logged into the router and restored back to factory settings, and alas - none of my settings have changed. My SSID remained "grilledcheeseplease" as it was in days prior. I changed the password as a test to see if the router was responding properly at all, and sure enough - it is just fine.

I'd post the cmd dialog, but alas - I am on a Mac. Things are just nowhere near the same as my trusty (untrustworthy son-of-a-b****) PC - lol

Thanks for all the ideas! I am still in dire need of more help :(
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Cat5 connects "Ethernet" port on modem to "Modem" port on router.

Via network information, I have seen that the IP is Dynamic or DHCP

I have tried resetting the router back to factory settings by unplugging both the modem and router, holding the reset button for 30 seconds, etc etc - and it always seems to go back to grilledcheeseplease. I will try again. *sigh*



ifconfig yielded me these results:

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
      inet6 ::1 prefixlen 128
      inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
      inet 127.0.0.1 netmask 0xff000000
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
      ether 00:25:00:a9:fd:d0
      inet6 fe80::225:ff:fea9:fdd0%en0 prefixlen 64 scopeid 0x4
      inet 24.68.34.14 netmask 0xfffffc00 broadcast 24.68.35.255
      media: autoselect (100baseTX <full-duplex,flow-control>)
      status: active
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
      ether 00:24:36:b8:a0:e0
      media: autoselect (<unknown type>)
      status: inactive
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
      lladdr 00:25:00:ff:fe:a9:fd:d0
      media: autoselect <full-duplex>
      status: inactive
s01060026f3ec0bff:~ gmc_art$
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Yes, schaps, that is how I have been doing the reset.
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I did the full reset of both modem and router again. This time I have reset it and the SSID is broadcast as the factory setting. Logging into the router is proving to be a challenge at the moment. I have tried 192.168.0.1, 192.168.1.1, 192.168.2.1, 192.168.0.0, 192.168.2.0, and any other combination I can possibly imagine.

I checked the Network Utility. There is no IP address, no packets being sent nor received, zip zero nada. I am now hardwired to create this post.

I just called my ISP, and there are no outages in my area, all systems are fine and they won't help because I have a router. Nice, eh? lol



The terminal output is:


lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
      inet6 ::1 prefixlen 128
      inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
      inet 127.0.0.1 netmask 0xff000000
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
      ether 00:25:00:a9:fd:d0
      media: autoselect
      status: inactive
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
      ether 00:24:36:b8:a0:e0
      inet6 fe80::224:36ff:feb8:a0e0%en1 prefixlen 64 scopeid 0x5
      inet 192.168.2.7 netmask 0xffffff00 broadcast 192.168.2.255
      media: autoselect
      status: active
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
      lladdr 00:25:00:ff:fe:a9:fd:d0
      media: autoselect <full-duplex>
      status: inactive
s01060026f3ec0bff:~ gmc_art$
duh. Blonde moment despite not having blonde hair. :p

I can't login to the router because I don't have the router hooked up. LMAO

I will report back in a flash.
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Ok. I hooked up the router, did NOT get a solid green (orange instead) and could not login to the router.
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Problem Solved! I slid in a new router and new modem (both older and kept in the closet, but new to the network) and voila! I have an IP, wireless connection and a smile on my face. Thanks to everyone who contributed to this thread. I will award points right away.