configuration for internet email, Outlook 2010 & Exchange 2013

Posted on 2013-01-27
Medium Priority
Last Modified: 2013-02-09
Coming from Outlook 2010 on Exchange 2003.  Each outlook client went out & retrieved the internet email from a hosted mail server.  Is this the best way, or should Exchange 2013 retrieve that internet email for all the mailboxes?  If so, how is this setup?  The internal email is working on the new exchange but couldn't seem to get it to go get the internet emails.
Question by:natjohn
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LVL 11

Expert Comment

ID: 38827853
Do you have any MX records pointing to your server with your ISP?
Where all your settings properly migrated to your new Exchange 2013 or your 2003 still running.

Author Comment

ID: 38828310
No, I have not entered in any MX records.  It was not done on the exchange 2003 after the office switched to a web hosted internet email and home page.  Can you point me to a good procedure as to how to do this in exchange 2013?
LVL 11

Expert Comment

ID: 38828606
Sorry I don't quite understand.  Are you using Exchange SMTP or you are connecting your users to a webservice?

Author Comment

ID: 38835395
SMTP.  It has to go out to bluehost to login and send/receive emails.  I will try creating the mx record-just have no experience at this.
LVL 11

Accepted Solution

hecgomrec earned 1000 total points
ID: 38835780
MX records are usually created on you ISP.

If you are connecting to a webservice (bluehost) I think you should contact their support team and ask them to help you out.

If the previous exchange (2003) was getting the emails from them most likely the records are set properly from their end.

You then must create the connector using that information on your Exchange 2013.  Also remember to  match the settings on your firewall to let the external packages pass to your internal IP.

Good Luck

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