Solved

Microsoft Office 2007 updates won't install

Posted on 2013-01-27
3
338 Views
Last Modified: 2013-04-08
Trying to install 20 updates for Office 2007 and get error # 80070663.

This is on a windows 7 machine.  It will handle all windows updates, just not Office 2007.

The forums are very "not helpful" on this one.

We tried turning off antivirus, using Microsoft Security Essentials, turned off firewall,  turned off UAC.

We tried installing one at a time.  That didn't work.

Tried downloading from a different Microsoft site, but that is 2 years old and the site doesn't connect.

There is one huge registry edit that we haven't tried that lists 50 values to add.  Seems awfully drastic.
0
Comment
Question by:DwEckert
  • 2
3 Comments
 
LVL 94

Expert Comment

by:John Hurst
ID: 38825365
Uninstall Office completely on this Windows 7 machine. Make sure any Office add-on programs are uninstalled. Look in Programs and Features. Restart the computer.

Now download Office Service Packs 1, 2 and 3.

Install Office - Full, not Typical, except for languages you do not need. Do not allow it to run updates.

Now install SP1, restart only if asked. Install SP2, restart only if asked. Install SP3. Restart the computer and now see if it updates.

.... Thinkpads_User
0
 

Accepted Solution

by:
DwEckert earned 0 total points
ID: 38825393
Hi ThinkPads

Thanks.  Something new to try.  I'm helping a friend remotely. It will be 24 hours before we know if that works.

Thanks again.
0
 

Author Closing Comment

by:DwEckert
ID: 39057486
this was a remote fix situation, Atlanta to Dallas, with an old friend.  Due to missing her schedule we never finished this job.  She hasn't complained to me any more about it so I'm guessing it's not a significant problem for her. 500 points for your help and patience.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Lookup - Vlookup 9 40
Office 365 Install Issues 3 44
Can't open Apps in Windows 10 8 56
Outlook 2013 Contacts - comma-separated-field 20 31
Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question