We have a shared folder and it is accessed by multiple users. User complain that there is some unknon xxxxxx.tmp files created and it makes them difficult to find some folder.
After I google about it quick, I can see it is created by excel files when opened by user.
Some says it is due to Symantec antivirus.
I look at the file owner and for all xxxx.tmp file, it is owned by only one particular user. Which means it is created by that user profile only .
We have Symantec Endpoint protection installed but it is for all users not for that particular user only.
Could you please advise from where you think those xxx.tmp files are being created ?
And why it is own by only that particular user and why not by any other user ?
For your information, I have checked the parent folder permission and that user has full access to that parent folder and sub folders and files.
Please find the attached screenshot as reference.