Solved

Prompt for Autodiscover certificate

Posted on 2013-01-28
4
572 Views
Last Modified: 2013-01-29
We have one workstation that always prompt for Autodiscover certificate when it starts Outlook (cache mode). In addition, some the of addresses on Global address book can't be retrieved.

However, if we start the Outlook in online mode, it works fine.  Any idea ? All our workstation are configured with cache mode but no problem is reported.

Tks
0
Comment
Question by:AXISHK
  • 2
4 Comments
 
LVL 5

Expert Comment

by:wshty
ID: 38825987
is the client configured to use outlook anywhere or does this message pop up regardless of the clients configuration?
0
 

Author Comment

by:AXISHK
ID: 38825996
It is a workstation in internal office and only a workstation has this problem...

Is it some wrong with the Outlook cache ? I think to fix it regarding than rebuild the workstation / Outlook...

Tks
0
 
LVL 5

Assisted Solution

by:wshty
wshty earned 250 total points
ID: 38826021
do you also get this message on another pc when trying to connect externally (laptop using outlook anywhere)?

does this happen for all outlook-profiles on this computer (eg. with another user logged in)
if not: try recreating the profile via control panel -> Email
0
 
LVL 18

Accepted Solution

by:
suriyaehnop earned 250 total points
ID: 38830166
You may try to rename the .ost file. This file appear at C:\Users\<username>\AppData\Local\Microsoft\Outlook

Close the Outlook. Rename xxx.OST to xxx.OST1. Laych the Outlok again
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

943 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now