Solved

Prompt for Autodiscover certificate

Posted on 2013-01-28
4
570 Views
Last Modified: 2013-01-29
We have one workstation that always prompt for Autodiscover certificate when it starts Outlook (cache mode). In addition, some the of addresses on Global address book can't be retrieved.

However, if we start the Outlook in online mode, it works fine.  Any idea ? All our workstation are configured with cache mode but no problem is reported.

Tks
0
Comment
Question by:AXISHK
  • 2
4 Comments
 
LVL 5

Expert Comment

by:wshty
Comment Utility
is the client configured to use outlook anywhere or does this message pop up regardless of the clients configuration?
0
 

Author Comment

by:AXISHK
Comment Utility
It is a workstation in internal office and only a workstation has this problem...

Is it some wrong with the Outlook cache ? I think to fix it regarding than rebuild the workstation / Outlook...

Tks
0
 
LVL 5

Assisted Solution

by:wshty
wshty earned 250 total points
Comment Utility
do you also get this message on another pc when trying to connect externally (laptop using outlook anywhere)?

does this happen for all outlook-profiles on this computer (eg. with another user logged in)
if not: try recreating the profile via control panel -> Email
0
 
LVL 18

Accepted Solution

by:
suriyaehnop earned 250 total points
Comment Utility
You may try to rename the .ost file. This file appear at C:\Users\<username>\AppData\Local\Microsoft\Outlook

Close the Outlook. Rename xxx.OST to xxx.OST1. Laych the Outlok again
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now