Solved

Prompt for Autodiscover certificate

Posted on 2013-01-28
4
573 Views
Last Modified: 2013-01-29
We have one workstation that always prompt for Autodiscover certificate when it starts Outlook (cache mode). In addition, some the of addresses on Global address book can't be retrieved.

However, if we start the Outlook in online mode, it works fine.  Any idea ? All our workstation are configured with cache mode but no problem is reported.

Tks
0
Comment
Question by:AXISHK
  • 2
4 Comments
 
LVL 5

Expert Comment

by:wshty
ID: 38825987
is the client configured to use outlook anywhere or does this message pop up regardless of the clients configuration?
0
 

Author Comment

by:AXISHK
ID: 38825996
It is a workstation in internal office and only a workstation has this problem...

Is it some wrong with the Outlook cache ? I think to fix it regarding than rebuild the workstation / Outlook...

Tks
0
 
LVL 5

Assisted Solution

by:wshty
wshty earned 250 total points
ID: 38826021
do you also get this message on another pc when trying to connect externally (laptop using outlook anywhere)?

does this happen for all outlook-profiles on this computer (eg. with another user logged in)
if not: try recreating the profile via control panel -> Email
0
 
LVL 18

Accepted Solution

by:
suriyaehnop earned 250 total points
ID: 38830166
You may try to rename the .ost file. This file appear at C:\Users\<username>\AppData\Local\Microsoft\Outlook

Close the Outlook. Rename xxx.OST to xxx.OST1. Laych the Outlok again
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question