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How to find if a UserB has received an email sent by User A- Exchange 2007/ Outlook 2010

We have  a UserA who says he  has sent an email to  to User B a week ago. Now user B says that he has't received the Email.
I asked him to check if the email is landed in the Junk email  and he cant see anything.
Is there a way to find whether user  user B  had receive this email or not.


Thanks
0
lianne143
Asked:
lianne143
2 Solutions
 
wshtyCommented:
yes.

open exchange management console and go to "toolbox".

doubleclick the tracking protocoll-explorer and type in the data (from and time shoud be sufficient)- then you can see if exchange did deliver this message.

ah, my bad - thought you had exchange 2010.

in 2007 you need to go to toolbox and doubleclick "message tracking".

it is named differently there.
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lianne143Author Commented:
How  long will this keep this message track.
Is it possible to open if the sent message found.
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R--RCommented:
By default, the maximum age for any message tracking log file is 30 days.
No it is not possible to open it.

Or yu can run command using Exchange management shell.

get-messagetrackinglog -messagesubject “Subject of Message”

and check.

or try this from blogs.technet.com

http://blogs.technet.com/b/messaging_with_communications/archive/2011/04/22/how-to-track-message-in-exchange-2003-2007-2010.aspx
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