Solved

Auto forward sent items

Posted on 2013-01-28
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Last Modified: 2013-02-17
Hello,
 
We have a client who wishes to have a copy of all items a colleague sends also forwarded to her, however she does not wish the colleague to know it is happening.

It is for a hosted e-mail account so we do not have access to the server.  I know we can set this as a rule on the mailbox, bit we don't want the user to be able to find it.
 
It is a hosted exchange 2010 server, the user is using Office 2007 on a PC running windows xp.

Thank you
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Question by:afflik1923
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9 Comments
 
LVL 5

Expert Comment

by:Coffinated
ID: 38826275
Your best bet is to contact the hosting company, they shoul dbe able to do it for you. If you set up a rule for this user he or she may be able to find it.
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LVL 5

Expert Comment

by:Coffinated
ID: 38826282
In addition you may be able to grant yourself permission to access that user's mailbox. you can monitor all sent items, in case any email was deleted you can use "Recover Deleted Items" if you're suing MS Exchange environment.
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Author Comment

by:afflik1923
ID: 38826283
We have contacted them and they have quoted $120 to do it.  I just want to see if there are any other options.
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LVL 5

Expert Comment

by:Coffinated
ID: 38826324
$120 is almost a rip off for such simple request. It takes less than 5 minutes to set it up, double check your control panel, this functionality may be available but burried under different option.
0
 

Author Comment

by:afflik1923
ID: 38826329
Any idea what the option could be called?
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LVL 5

Expert Comment

by:Coffinated
ID: 38826572
It is hard to tell what it may be called without knowing your control panel and provider. My guess it could be called copy, replication, audit, duplicate, blind copy, archive, etc.

Better yet you could call tech support and ask them if you can implement it on your own using options available in the control panel they provided. They must (should) tell you if there is  way to accomodate it.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38826763
120$ for one user ?

Best is to create a Server rule for forwarding .... can you please check that

- Rancy
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Accepted Solution

by:
afflik1923 earned 0 total points
ID: 38879580
We cannot find a way around this.  If we requires the service we need to pay the $120.

Thanks for all your help.
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Author Closing Comment

by:afflik1923
ID: 38898132
Was no alternative.,
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