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IE Blocked image

I've got a website which has a cross icon image that sends an Ajax JQuery command and someone viewing the site in Internet Explorer can't access the icon because there is an image displayed that seems to signify it is blocked (for security reasons). The browser is adding the image, I don't see it on my browser, I think it must have something to do with their security settings. Any ideas please?

The icon image is attached.
blocked.jpg
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The red cross icon is loaded from a local folder. I assume the blocked icon is part of the IE browser.
can you provide a url ?
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ASKER

I'm sorry the site requires a login and I'm not able to provide you with access.
ok. can you try adding you website on the trusted sites  and see if it produces the same behaviour? control panel -> internet settings -> tab security
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ASKER

I tried that and although I could still login it logged me out when I tried to go to another page, ie when going from an https to an http connection, so I don't think it would be that.
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ASKER

Not managed to solve this yet.
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There was an external url involved that was blocked by network security settings.