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Sysprep Fatal Error

Posted on 2013-01-28
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857 Views
Last Modified: 2013-02-13
I am unable to sysprep a Windows 7 SP1 vmware client.

The error message reads "A fatal error occurred while trying to Sysprep the machine"

I have searched the error logs and have attached them below.  

I have also run slmgr /dlv and it tells me that the remaining rearm count is 3.

Our developers have put a lot of software on this machine ready to clone so the very last resort would be a rebuild.

I would appreciated any help...
Thank you
setupact.log
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Question by:ELGowen
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LVL 6

Expert Comment

by:atsvirginia
ID: 38826799
1. Create a restore point
2. Open the Registry with elevated permissions
3. Set the value of GeneralizationState under HKEY_LOCAL_MACHINE\SYSTEM\Setup\Status\SysprepStatus to 7
4. Run sysprep again.

If the same issue still persists, please unistall the MSDTC and Reinstall it, then try the sysprep.
To uninstall MSDTC :- msdtc -uninstall
To reinstall  MSDTC :- msdtc –install

http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/425bd101-8a87-488c-b2e2-9f2f8113a0d9
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Author Comment

by:ELGowen
ID: 38826821
Thanks atsvirginia.  Tried this but still same error.
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LVL 6

Expert Comment

by:atsvirginia
ID: 38826965
Have you used the <SkipRearm> setting in an XML answer file (Unattend.xml) to skip the Rearm process when you build the Windows image?
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Author Comment

by:ELGowen
ID: 38827305
I would really prefer to avoid rebuilding.
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Accepted Solution

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atsvirginia earned 500 total points
ID: 38827419
It's actually a workaround from rebuilding the whole image. You'll just edit the answerfile via SIM. Of course you want to save a backup copy of your xml file before editing. This site gives more detail.

http://support.microsoft.com/kb/929828

I'm trying to figure it out myself.
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