?
Solved

Slow Folder/File Access - Windows 2011 SBS

Posted on 2013-01-28
6
Medium Priority
?
331 Views
Last Modified: 2013-03-26
Hi there,

I have an usual problem with slow folder/file access for one user only.  The PC they are using is brand new and the folder share is over a fast LAN to a new server after an SBS2003 to SBS2011 migration.

On the shared drive there are two folders used by this user for creating PO's which are created from a MS Word 2010 template.  These two folder take around 10 seconds to access and only these two folders.  All others on the shared drive open instantly.

Now when I log on to the same PC I can access the two problem folders without any issues so this seems to be related to the user's profile and these two shared folders.  If I copy the contents from one of these folders to a new folder the problem still happens.

The folder only has about 200 x 85kb word docs.  Now these docs are created from a template in word some am wondering if this is having an impact?

Any ideas are greatly appreciated.

Thanks, Wayne
0
Comment
Question by:wrgoulden
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 1

Expert Comment

by:DoveSupport
ID: 38826886
Hi Wayne, when you say you access the folders - is this via Windows Explorer, or the "File, Open" from Word ?
0
 

Author Comment

by:wrgoulden
ID: 38826902
Hi there,

A mapped drive from either opening My Computer direct ornavigating using explorer; same result.

Thanks, Wayne
0
 
LVL 1

Expert Comment

by:DoveSupport
ID: 38827279
Does the file search / listing behave when browsed via unc ?
\\servername\share
0
Get MongoDB database support online, now!

At Percona’s web store you can order your MongoDB database support needs in minutes. No hassles, no fuss, just pick and click. Pay online with a credit card. Handle your MongoDB database support now!

 

Author Comment

by:wrgoulden
ID: 38828628
Yes, same thing happens.  I have type UNC path direct using hostname and IP but slowness still occurs on these two folders.  I am ruling out a network or hostname resolution issue as under my logon on same PC folders and files open straight away.

Thanks, Wayne
0
 
LVL 1

Accepted Solution

by:
DoveSupport earned 1500 total points
ID: 38830148
Does the affected user have a roaming profile, or a local profile on 1 PC ?
Does the problem follow the user, if they work from another PC ?
0
 

Author Closing Comment

by:wrgoulden
ID: 39021930
Hi there,

Sorry for late response.  It was a roaming profile that was corrupt causing the issue.  Have recreated a new one and the issue has gone away for the minute.

Thanks for the pointers.

Regards, Wayne
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In Part II of this series, I will discuss how to identify all open instances of Excel and enumerate the workbooks, spreadsheets, and named ranges within each of those instances.
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question