Solved

Slow Folder/File Access - Windows 2011 SBS

Posted on 2013-01-28
6
324 Views
Last Modified: 2013-03-26
Hi there,

I have an usual problem with slow folder/file access for one user only.  The PC they are using is brand new and the folder share is over a fast LAN to a new server after an SBS2003 to SBS2011 migration.

On the shared drive there are two folders used by this user for creating PO's which are created from a MS Word 2010 template.  These two folder take around 10 seconds to access and only these two folders.  All others on the shared drive open instantly.

Now when I log on to the same PC I can access the two problem folders without any issues so this seems to be related to the user's profile and these two shared folders.  If I copy the contents from one of these folders to a new folder the problem still happens.

The folder only has about 200 x 85kb word docs.  Now these docs are created from a template in word some am wondering if this is having an impact?

Any ideas are greatly appreciated.

Thanks, Wayne
0
Comment
Question by:wrgoulden
  • 3
  • 3
6 Comments
 
LVL 1

Expert Comment

by:DoveSupport
ID: 38826886
Hi Wayne, when you say you access the folders - is this via Windows Explorer, or the "File, Open" from Word ?
0
 

Author Comment

by:wrgoulden
ID: 38826902
Hi there,

A mapped drive from either opening My Computer direct ornavigating using explorer; same result.

Thanks, Wayne
0
 
LVL 1

Expert Comment

by:DoveSupport
ID: 38827279
Does the file search / listing behave when browsed via unc ?
\\servername\share
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:wrgoulden
ID: 38828628
Yes, same thing happens.  I have type UNC path direct using hostname and IP but slowness still occurs on these two folders.  I am ruling out a network or hostname resolution issue as under my logon on same PC folders and files open straight away.

Thanks, Wayne
0
 
LVL 1

Accepted Solution

by:
DoveSupport earned 500 total points
ID: 38830148
Does the affected user have a roaming profile, or a local profile on 1 PC ?
Does the problem follow the user, if they work from another PC ?
0
 

Author Closing Comment

by:wrgoulden
ID: 39021930
Hi there,

Sorry for late response.  It was a roaming profile that was corrupt causing the issue.  Have recreated a new one and the issue has gone away for the minute.

Thanks for the pointers.

Regards, Wayne
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Recursion / Iteration in Word 2013 Mail Merge 16 60
Need a poor man's PowerPoint 5 72
ost file to pst 10 101
TSQL DateADD update Question 4 25
This article will show you how to use shortcut menus in the Access run-time environment.
Outlook Free & Paid Tools
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now