?
Solved

RDP Data Encryption Error

Posted on 2013-01-28
4
Medium Priority
?
1,295 Views
Last Modified: 2013-01-31
Host OS/Specs:
Windows 7 Enterprise (64-bit)
SP1
Intel i7
8GB RAM

VM OS/Specs:
Windows 7 Enterprise (64-bit) running in VMware Player 5.0 build 821388
SP1
Intel i7
2GB RAM

I've got a client that I connect to their VPN via FortiSSL connection through a browser.  I then RDP to a VM in their environment running Windows Server 8.  I was able to RDP from my VM with no problems.  Now, I get the following error when trying to connect via RDP 'Because of an error in data encryption, this session will end.  Please try connecting to the remote computer again.'  The customer has stated nothing has changed on their side.  The odd thing is I can connect to them from my host OS, but not through my VM.  Both Host and VM are running the same OS with same service packs, so they're basically the same.  The NIC on the VM is configured for NAT, which it always was.  I'm thinking it has something to do with Windows Updates, but I'm not sure which one would cause this issue.

UPDATE:  nothing gets logged in the Windows logs when this error occurs.
0
Comment
Question by:darrennelson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 23

Expert Comment

by:Ayman Bakr
ID: 38830146
0
 

Author Comment

by:darrennelson
ID: 38837549
yeah, I don't have anything in my DMZ.  I know it's nothing related to my hardware because the same thing occurs when I go into my office.  It's definitely related the VM image.  I'm creating a new one now with Win8 to see what happens.
0
 
LVL 23

Accepted Solution

by:
Ayman Bakr earned 2000 total points
ID: 38838687
Check this thread which looks somehow similar to your case and the hotfix mentioned in the last post:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Remote_Desktop-Terminal_Services/Q_25110490.html
0
 

Author Closing Comment

by:darrennelson
ID: 38841981
from your link, it worked for me.

"called microsoft and used my support agreement.
apperently its a known issue w/ windows 7 and server 2008 sp2 or 2008 r2, they sujected to take mstsc files from an xp machine and toss it onto the windows 7 pc. (worked for me)
they dont have a fix for it yet. they have known about it for about a month."
0

Featured Post

Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
This video shows you how easy it is to boot from ISO images for virtual machines with the ISO images stored on a local datastore on the ESXi host.
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question