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Cannot send mail to public folders after upgrade to Exchange 2010

Posted on 2013-01-28
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Medium Priority
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Last Modified: 2013-02-16
Diagnostic information for administrators:

Generating server: EX003.mycompany.org

3rdFloorBoardRoomNewBldg@mycompany.org
#550 4.4.7 QUEUE.Expired; message expired in unreachable destination queue. Reason: The mailbox recipient does not have a mailbox database ##

Original message headers:

Received: from EX003.mycompany.org ([fe80::484e:5819:a91b:28b]) by
 ex003.mycompany.org ([fe80::484e:5819:a91b:28b%11]) with mapi id
 14.01.0438.000; Fri, 25 Jan 2013 17:51:10 -0600
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Calvin Daniels <CDaniels@mycompany.org>
Subject: Canceled: test 02
Thread-Topic: test 02
Thread-Index: Ac37Jt578+FMsC++SRm6PPx5NIEVegAL/r+g
Importance: high
X-Priority: 1
Date: Fri, 25 Jan 2013 17:51:09 -0600
Message-ID: <9C401BE54B2A0E42AFA94D3806EE397F072CCF8D@exaus003.mycompany.org>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <9C401BE54B2A0E42AFA94D3806EE397F072CCF8D@exaus003.mycompany.org>
MIME-Version: 1.0
X-Originating-IP: [10.10.10.12]
0
Comment
Question by:BiggDawgATX
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6 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38827825
Are both servers in the same Exchange forest with the same email address ?
Is the concerned PF Mail enabled ?

- Rancy
0
 

Author Comment

by:BiggDawgATX
ID: 38829180
They are both in the same Exchange forest. The PF was mail enabled but on the new server, even though it's mounted I get an error when trying to expand the folder.public folder management console error msgWhen I navigate to the path where PF database resides, it's there, so it seems that it replicated, but Exchange 2010 still doesn't like it.
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38830779
I assume proper replication or permission issues

- Rancy
0
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Accepted Solution

by:
BiggDawgATX earned 0 total points
ID: 38866063
What happened was that they deleted the old public folder store before the replication was complete. The deletion got replicated as well. Microsoft went into ADSI edit and deleted the default public folder object which allowed the one that they tried to recreate to be displayed. Then they were able to recreate their public folder structure from cached copies and in some cases, brand new folders. A lot of time wasted for such a simple fix.
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38866793
Huff ..... thats too hard but anyways out and need to work your way up now

- Rancy
0
 

Author Closing Comment

by:BiggDawgATX
ID: 38896177
it was the solution that I arrived at with the help of Microsoft support.
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