Solved

Webpage beling blocked by Sonicwall in IE but not firefox

Posted on 2013-01-28
3
391 Views
Last Modified: 2013-02-15
I have a user who is trying to get to a legit website for our company.  I've verified that she's a member of all the correct groups and SHOULD have access to this.  I can bring up the initial website but if I click on any of the links the sonicwall (for her computer) apparently thinks that it is in a category that she shouldn't have access to.  If I open up FF and go to the same address, click the same link there is no problem.  Loads the page fine.  I've also noticed in IE that when I get the block page, if I click the reload page icon it will also display the page like it should.  I tried to call Sonicwall Tech support, and after watching the lady spend 25 minutes trying to figure out how to install Firefox on the computer I don't have a lot of faith they are going to be able to help me.  Anyone have any ideas?
0
Comment
Question by:adml_shake
  • 2
3 Comments
 
LVL 4

Expert Comment

by:Rahul Patil
ID: 38828017
Hi,

Can you please check if proxy settings for Firefox and Internet explorer are same?
It looks like you are using different proxy settongs in IE and FF.

Regards,
Rtantra
0
 
LVL 1

Author Comment

by:adml_shake
ID: 38828174
We don't use a proxy server.  All our internet traffic flows from the onsite router to or corporate Sonicwall where it's then filtered.
0
 
LVL 4

Accepted Solution

by:
Rahul Patil earned 200 total points
ID: 38828418
Hi,

1.What version of Internet explorer you are using?Upgrade to latest or IE8 may resolve the issue.

Also check if  the behavior persist if you start IE8 32-bit in No Add-ons mode?

   => Start | (All) Programs | Accessories | System Tools | Internet Explorer (No add-ons)

2. Does the behavior persist if you Reset IE Advanced settings & reboot?

Regards,
Rtantra
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

After uninstalling Opera browser (for example ver. 10.63), your attempts to open a web page by clicking on a URL link may fail with an error message.  The error is "This operation has been canceled due to restrictions in effect on this computer. Ple…
Now-a-days, indirectly, postal services have been replaced by email services. Yes, whenever we hear the word "email" a lot of people only think of gmail. Some people still think that email and gmail are one and the same thing :-). Let's see some …
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now