Re-install Windows XP Professional
Due to malware and the computer being corrupt I need to re-install the OS on a computer. It is a Dell Optiplex GX260 with Windows Professional. I have a Dell disk with Windows Professional but I have found that with Dell (mainly) they don't always work, even with a valid OS product code. She does not have the original disks since it is a hand me down from her work.
Suggestions?
Suggestions?
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ASKER
I will try your suggestions. Thank you.
I have had problems in the past...so I will let you know.
Thank you!
I have had problems in the past...so I will let you know.
Thank you!
ASKER
I am trying to do a Dell Factory Image Restore...when ever I go into F8 my key board works to get me there but then will no longer work. What's up?
OK, I'm confused. Are you trying to restore from the install CD or the factory image in the restore partition on the hard disk?
ASKER
I do not have the original disk...only a Dell disk with Window XP Professional that I am not confident will work. Plus it won't have the drives, etc on it.
I'm not even sure that the factory image is on the computer but it was worth a try, however when I get to the screen to Repair computer the keyboard is disabled.
I'm not even sure that the factory image is on the computer but it was worth a try, however when I get to the screen to Repair computer the keyboard is disabled.
Since it's a Dell, try pressing (tapping) F12 during bootup to get the boot options menu. Sometimes recovery partition is accessible there.
Check USB options in Setup (F2). A Win 7 computer shouldn't have an option for Legacy USB, but one never knows.
If you do have to install from the Dell DVD, there shouldn't be many, if any, drivers to install. Win 7 pretty much takes acre of driver installation.
Check USB options in Setup (F2). A Win 7 computer shouldn't have an option for Legacy USB, but one never knows.
If you do have to install from the Dell DVD, there shouldn't be many, if any, drivers to install. Win 7 pretty much takes acre of driver installation.
ASKER
Willcomp, it is a Windows XP machine
Do you have the PS2 keyboard connector option on the GX260 case if so try a PS2 KB instead.
If not go into the BIOS setup and check for Legacy USB support and make sure it's enabled.
Are you using the Dell KB that came with the Optiplex?
If not go into the BIOS setup and check for Legacy USB support and make sure it's enabled.
Are you using the Dell KB that came with the Optiplex?
ASKER
I tried that but it didn't work...I do not have the Dell KB. I will check out your suggestion and double check using the PS2 KB.
ASKER
Repair did not work. Re-installing Windows XP Professional and crossing my finger it validates!!
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Re-installed using my Dell Windows XP Professional with no issue! The computer is up and running once again. I was just so hesitant since I have had issues with re-installing on other Dell machines. Thanks for your help.
If your DELL disk is for the same exact hardware type , it will get installed but probably not activated until you re-enter the key ( from back of the DELL machine ) .