Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Service level agreement

Posted on 2013-01-28
2
Medium Priority
?
278 Views
Last Modified: 2013-01-29
I have a possible new customer and they need a 24x7 SLA for me and another engineer.  Does anybody have an example of one I can use?
0
Comment
Question by:dhuff2012
2 Comments
 
LVL 22

Accepted Solution

by:
Matt V earned 2000 total points
ID: 38830956
0
 

Author Closing Comment

by:dhuff2012
ID: 38831995
Perfect,  Thanks.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Tired of waiting for your show or movie to load?  Are buffering issues a constant problem with your internet connection?  Check this article out to see if these simple adjustments are the solution for you.
Getting hacked is no longer a matter or "if you get hacked" — the 2016 cyber threat landscape is now titled "when you get hacked." When it happens — will you be proactive, or reactive?
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question