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Windows 2008 services not running

Posted on 2013-01-28
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Last Modified: 2013-02-13
My server had a virus "artemis" which has been cleaned of the server.  while the server boots in full mode now, there are a number of services when you try and run come up as "not installed"  such as network services,  When examined in service manager they are stopped because the service is in an "unknown" state and cannot be started again.

Additionally, the entire server is running at a snail's pace.

This is a major problem and i relly need some help here.
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Question by:BROOKLYN1950
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Chris H earned 2000 total points
ID: 38828953
The virus may have padded itself inside system devices and drivers.  At this point, the only advice I would give you is to restore from backup prior to infection or backup and rebuild from a clean operating system.  Just because you know what type of virus you had and just because the AV said it was clean, does not mean so.  9/10 out of malicious software is tailored to the hacker who uploads it to a web server.  It's rare you will get the exact same infection as say Symantec says you have.

Sorry for that answer.
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by:BROOKLYN1950
ID: 38829016
Well, my server is running under windows 2008, 32 bit.  If I reinstall a clean version of windows 2008 r2 64 bit, will my files still be viable  such as quickbooks, Microsoft office etc?  i know I'll have to reinstall my applications.
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by:Chris H
ID: 38829148
Yes.  32-bit and 64-bit is just how the application utilizes memory. Nothing to do with file type.
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