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send and receive email in Exchange Server 2007 very slow (more than 15 minutes)

Posted on 2013-01-28
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Last Modified: 2013-02-11
Hi All,

What should I do when the send and receive email externally took more than 15 minutes to my inbox ?

I have sent test email from Gmail to myself but so far not in my inbox yet ?

What I did recently was to remove the unused old X400 entry as well as the CC: Mail attributes using ADSI edit. as per this article: http://support.microsoft.com/kb/2188432

Internally its working fine but not externally ?
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LVL 19

Assisted Solution

by:suriyaehnop
suriyaehnop earned 1000 total points
ID: 38829857
1st of all if your mail flow to external is like Exchange > Mail Gateway > Internet

Then,

Send Mail:

1. Send to several external account such yahoo.com,gmail, hotmail and etc
2. Verify time when an email reach from Exchange at Mail Gateway and pass to internet
3. Verify the receive date at those external acount

Compare no.2 and no 3.

Receive Mail:

1.  Send an email to internal mail from several external account.
2. Verify time reach at Mail Gateway
3. Verify time reach at Exchange

Compare the time for No.1 and No.2

X400 is for internal mail flow not External
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LVL 8

Author Comment

by:Senior IT System Engineer
ID: 38829903
Yes there is a mailhost / smarthost running Solaris as the email gateway.

what could be the possible cause of email delay ?
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LVL 7

Accepted Solution

by:
jimmithakkar earned 1000 total points
ID: 38830103
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LVL 8

Author Closing Comment

by:Senior IT System Engineer
ID: 38878691
Thanks !
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