Outlook not recieving attachments from a user
Posted on 2013-01-29
HI I am trying to troubleshoot why a particular external email account when sending me an email with picture attachments is not coming through properly. The email comes in ok with no obvious alerts or warnings but the attachments seemed to be stripped.
I have done the following
1. Check spam filter, confirmed not spam filter as I can send an email with the same attachments using my external email address and it flows in with the attachments intact.
2. Check if the email address is being blocked and confirmed it is not.
Any one have any ideas?
I am running exchange 2010 and outlook 2010