• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 399
  • Last Modified:

Name in AD appearing in global address list and shouldn't be

I've got a user that doesn't have a mailbox, never had a mailbox and yet both their AD information and external mail contact which is in the list are appearing. So I have 2 entries for 1 user, their AD and mail contact.

Here's the twist... The active directory one is blank.

Blank e-mail address tab.
The correct one, his mail contact is showing the address as normal.

How can I hide this rogue entry that appears to be pulled from active directory from the address list when I see nothing in the ECP?

Cheers.
0
tegenius
Asked:
tegenius
1 Solution
 
imkotteesCommented:
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
This could possibly be a PF my best bet ...

Check with name in AD and try to understand if not check with PF's

- Rancy
0
 
Simon Butler (Sembee)ConsultantCommented:
Could be the account is mail enabled, rather than Mailbox Enabled and wasn't done correctly.
You will need to look at the attributes of the user in ADSIEDIT to see if something has happened to the account.

Simon.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now