Solved

QuickBook Problem

Posted on 2013-01-29
4
737 Views
Last Modified: 2013-02-03
Operate system: windows 2003


I have Quickbook Ver 12, but for some reason the service is not working well, I have to restart QuickBook services or reboot the server, see the attached gives me the error.

Thanks,
Quickbooks-Problem.jpg
0
Comment
Question by:zives2001
  • 2
4 Comments
 
LVL 77

Expert Comment

by:arnold
ID: 38833814
Is quickbooks kept up to date with updates? Do you have anti-virus apps on the system?
You could look at windbg to attempt to determine the cause.

The images do not by themselves provide any info. You could also look at eventlog application to see if anything is reported there.
0
 
LVL 84
ID: 38834461
Looks as if it can't find the directory (see the image on the right side, last bit of the Error Signature information).

Assuming this is a network installation - are you sure the machine that throws this errors can connect to the network resource hosting the QB file? If this happens on all machines, then be sure that the network resource that hosts that QB file is available, and doesn't have connection issues (i.e. network card, cable, switch/router, etc).
0
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 38834827
QuickBooks V2012 works fine on Server 2003.

Uninstall QuickBooks from the server. In most cases, you should not have the QuickBooks application installed on the server, so uninstall it and uninstall the QB Server Engine.

Restart the server to clean up the uninstallation.

Now make sure .NET Framework V4 is installed and is up to date.

Now install just the QB Server Module. This is the last option on the list "I am not running QB on this computer, no license required"  or language like that.

Make sure the Company Data File (.QBW file) is on the same physical partition as the Server Engine (normally drive C:).  Relocate the file if you need to.

Run the Server Engine and scan for the Company File.

At this point the services that need to be running should be running and you should be able to open QuickBooks from a workstation. You may have to change the workstation mapping if you re-located the company file.

Please let us know.   .... Thinkpads_User
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 38848942
@zives2001 - Thank you and I was pleased to help you with QuickBooks.

.... Thinkpads_User
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now