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Move request fails Error: MapiExceptionNotFound

Posted on 2013-01-29
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Last Modified: 2013-02-27
I am moving a user from exchange 2010 and another exchange 2010 server.  I have done this before for other users and they have worked but with the mailbox it goes to 95% and the fails, the log indicates this error:
Error: MapiExceptionNotFound:

Any ideas?
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Question by:FundFire
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Expert Comment

by:vSolutionsIT
ID: 38831155
Can you post complete error or complete move report here, so that we can see the exception occurred and provide suggestions.
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by:FundFire
ID: 38831220
Here is the Log:
1/29/2013 9:48:12 AM [EX4] 'some-company.com/Users/Administrator' created move request.
1/29/2013 9:48:18 AM [ex02] The Microsoft Exchange Mailbox Replication service 'ex02.some-company.com' (14.1.218.11 caps:07) is examining the request.
1/29/2013 9:48:18 AM [ex02] Connected to target mailbox 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)', database 'Tech2', Mailbox server 'EXCH-E2.some-company.com' Version 14.2 (Build 247.0).
1/29/2013 9:48:19 AM [ex02] Connected to source mailbox 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)', database 'Tech', Mailbox server 'EX01.some-company.com' Version 14.1 (Build 218.0).
1/29/2013 9:48:19 AM [ex02] Request processing started.
1/29/2013 9:48:19 AM [ex02] Mailbox signature will not be preserved for mailbox 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)'. Outlook clients will need to restart to access the moved mailbox.
1/29/2013 9:48:20 AM [ex02] Source mailbox information before the move:
Regular Items: 13122, 465.6 MB (488,245,044 bytes)
Regular Deleted Items: 944, 11.3 MB (11,843,990 bytes)
FAI Items: 279, 0 B (0 bytes)
FAI Deleted Items: 0, 0 B (0 bytes)
1/29/2013 9:48:20 AM [ex02] Initializing folder hierarchy in mailbox 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)': 126 folders total.
1/29/2013 9:48:50 AM [ex02] Folder hierarchy initialized for mailbox 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)': 126 folders total.
1/29/2013 9:48:50 AM [ex02] Stage: CreatingInitialSyncCheckpoint. Percent complete: 15.
1/29/2013 9:48:53 AM [ex02] Stage: LoadingMessages. Percent complete: 20.
1/29/2013 9:48:56 AM [ex02] Stage: CopyingMessages. Percent complete: 25.
1/29/2013 9:48:56 AM [ex02] Copy progress: 0/14333 messages, 0 B (0 bytes)/476.9 MB (500,086,875 bytes).
1/29/2013 9:48:57 AM [ex02] Messages have been enumerated successfully. 14333 items loaded. Total size: 476.9 MB (500,086,875 bytes).
1/29/2013 9:53:58 AM [ex02] Stage: CopyingMessages. Percent complete: 51.
1/29/2013 9:53:58 AM [ex02] Copy progress: 6748/14333 messages, 179.3 MB (187,995,381 bytes)/476.9 MB (500,086,875 bytes).
1/29/2013 9:58:58 AM [ex02] Stage: CopyingMessages. Percent complete: 82.
1/29/2013 9:58:58 AM [ex02] Copy progress: 11798/14333 messages, 394.2 MB (413,317,064 bytes)/476.9 MB (500,086,875 bytes).
1/29/2013 10:01:06 AM [ex02] Initial seeding completed, 14333 items copied, total size 476.9 MB (500,086,875 bytes).
1/29/2013 10:01:06 AM [ex02] Changes reported in source 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)': 6 changed folders, 0 deleted folders, 2 changed messages.
1/29/2013 10:01:07 AM [ex02] Incremental Sync 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)' completed: 10 changed items.
1/29/2013 10:01:07 AM [ex02] Stage: IncrementalSync. Percent complete: 95.
1/29/2013 10:01:08 AM [ex02] Final sync has started.
1/29/2013 10:01:08 AM [ex02] Changes reported in source 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)': 0 changed folders, 0 deleted folders, 0 changed messages.
1/29/2013 10:01:08 AM [ex02] Incremental Sync 'Primary (c1024e41-a240-42e5-988c-72781c1c11b3)' completed: 0 changed items.
1/29/2013 10:01:22 AM [ex02] Stage: FinalIncrementalSync. Percent complete: 95.
1/29/2013 10:01:23 AM [ex02] Fatal error MapiExceptionNotFound has occurred.
Error details: MapiExceptionNotFound: Unable to copy to target. (hr=0x8004010f, ec=-2147221233)
Diagnostic context:
    ......
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropGetPropsSpecific [7]
    Lid: 21921   StoreEc: 0x40380  
    Lid: 31418   --- ROP Parse Done ---
    Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=45]
    Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=216][latency=0]
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropGetReceiveFolderTable [104]
    Lid: 31418   --- ROP Parse Done ---
    Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=69]
    Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=648][latency=109]
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropGetAllPerUserLtids [125]
    Lid: 17082   ROP Error: 0x8004010F
    Lid: 29793  
    Lid: 21921   StoreEc: 0x8004010F
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 1238    Remote Context Overflow
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67CF8000
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67CF8000
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67CF8000
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67CF8000
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67CF8000
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67CF8000
    Lid: 14164   StoreEc: 0xFFFFFA1D PropTag: 0x67CF8000
    Lid: 8660    StoreEc: 0x8004010F PropTag: 0x67CF8000
    Lid: 43747   dwParam: 0x1E
    Lid: 55653   StoreEc: 0x8004010F
    Lid: 2087    StoreEc: 0x8004010F
    Lid: 1750    ---- Remote Context End ----
    Lid: 26849  
    Lid: 21817   ROP Failure: 0x8004010F
    Lid: 25738  
    Lid: 18570   StoreEc: 0x8004010F
    Lid: 23370   StoreEc: 0x8004010F
    Lid: 24302  
    Lid: 32494   StoreEc: 0x8004010F
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, SafeExInterfaceHandle iUnknown, Exception innerException)
   at Microsoft.Mapi.MapiUnk.ThrowIfErrorOrWarning(String message, Int32 hr)
   at Microsoft.Mapi.MapiProp.CopyTo(MapiProp destProp, Boolean reportProgress, CopyPropertiesFlags copyPropertiesFlags, Boolean copySubObjects, ICollection`1 excludeTags)
   at Microsoft.Mapi.MapiProp.ExportObjectHelper(IMapiFxProxy dest, PropTag[] tags, CopyPropertiesFlags copyPropertiesFlags, Boolean useCopyProps)
   at Microsoft.Mapi.MapiProp.ExportObject(IMapiFxProxy fxProxy, CopyPropertiesFlags copyPropertiesFlags, PropTag[] excludeTags)
   at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo(IFxProxy fxProxy, PropTag[] excludeTags)
   at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.<>c__DisplayClass7.<Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo>b__6()
   at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
   at Microsoft.Exchange.MailboxReplicationService.SourceMailboxWrapper.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.CopyTo(IFxProxy destMailbox, PropTag[] excludeProps)
   at Microsoft.Exchange.MailboxReplicationService.MailboxMover.FinalSyncCopyMailboxData()
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.ForeachMailboxContext(MailboxMoverDelegate del)
   at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.FinalSync(Object[] wiParams)
   at Microsoft.Exchange.MailboxReplicationService.CommonUtils.CatchKnownExceptions(GenericCallDelegate del, FailureDelegate failureDelegate)
Error context: --------
Operation: ISourceMailbox.CopyTo
OperationSide: Source
Primary (c1024e41-a240-42e5-988c-72781c1c11b3)
PropTags: [ContainerHierarchy; ContainerContents]
1/29/2013 10:01:24 AM [ex02] Relinquishing job.
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Expert Comment

by:vSolutionsIT
ID: 38831239
What is the level of service pack on your exchange 2010 servers?
check http://support.microsoft.com/kb/2698960
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Author Comment

by:FundFire
ID: 38831311
I have service pack 1 on the server that I moving from and service pack 2 roll up 4 on the server that i moving to.  But, I can move other users without issues except this one.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38831393
Is there some size limit on the DB and this user is exceeding ?
What is the Bad limit count you mention when moving mailbox ..... did you try to increase and check

- Rancy
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Author Comment

by:FundFire
ID: 38831467
It is actually MY OWN mailbox I am moving, I moved bigger mailboxes than mine.  I set the limit count to 10.  I read somwhere that I might have to move this to PST and then move it to the new server.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38831717
Yes but thats cache so increase the limit as if there is more corruption than 10 wouldnt help

- Rancy
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Author Comment

by:FundFire
ID: 38831756
When you say cache you mean, when the system asks me to "Skip the corrupted messages" or something else?
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38832232
Sorry misplace of words but your correct increase the Bad Limit count as if your mailbox has more than the limit you specify it would fail

- Rancy
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Author Comment

by:FundFire
ID: 38835061
I tried it again with the same result.  Any other suggestions are welcome.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38835089
What is the limit you specified ?

- Rancy
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Author Comment

by:FundFire
ID: 38835118
20
0
How does your email signature look on mobiles?

Do your employees use mobile devices to reply to emails? With mobile becoming increasingly important to the business world, it is in your best interest to make sure that your email signature looks great across all types of devices.

 
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38835139
please try with a larger number .... what is the total count of items in your mailbox ?

- Rancy
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Author Comment

by:FundFire
ID: 38835146
The total size is about 480 Meg.  I will try a higher number.  Let you know.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38835168
not the size but total number of items :)

I have seen and done with 2500 to get a mailbox moved

- Rancy
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Author Comment

by:FundFire
ID: 38835183
I have about 8000 items.

2500!!  I am going to give that a shot.  Let you know.
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Author Comment

by:FundFire
ID: 38836011
I specified 2500 and it failed again.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38836069
Regular Items: 13122, 465.6 MB (488,245,044 bytes)
Regular Deleted Items: 944, 11.3 MB (11,843,990 bytes)

126 folders total

http://social.technet.microsoft.com/Forums/en-US/exchangesvrdeploylegacy/thread/f1ec90a1-39a1-42b2-ad9a-6b06ddcfe514

Seems Mailbox corruption surely causing this issue to me

- Rancy
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Author Comment

by:FundFire
ID: 38836101
Is there a way I can archive my mailbox and then move it.  After the move move my mail over to my Inbox?
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38836121
You can simply Export the data using Outlook and then Empty the mailbox and move and Import

- Rancy
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Author Comment

by:FundFire
ID: 38851143
Hi Rancy,

I cleaned up my entire email and moved it to PST ans STILL was not able to move my mailbox.  Any other suggestions?
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38851314
So you say on the Exchange Manager console it shows no items in your Mailbox ?

- Rancy
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Author Comment

by:FundFire
ID: 38851322
Since Friday I got new emails but they are only few.  I can moved them to PST.  But the my mailbox is sort of empty now.
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Accepted Solution

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Manpreet SIngh Khatra earned 500 total points
ID: 38851388
Is the Allow inheritable is selected on your mailbox ?
Try to move it within the server on some different Database ?

We can always create a new Mailbox as last resort and agive the current email addresses and a X500 ... lastly Import the PST data

- Rancy
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Author Comment

by:FundFire
ID: 38851392
Will try and let you know.

Thanks
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