Solved

One user randomly loses LAN connection

Posted on 2013-01-29
4
209 Views
Last Modified: 2013-02-21
We have one user who loses their LAN connection at random intervals. Her computer is running XP Pro and she is connecting to a Small Business 2003 server.
When she loses her LAN connection she is unable to access any shared drives on the server, but her workstation can still ping the server fine. She can also still access the Internet fine. If I do an ipconfig /release, /renew on her computer when she loses the connection, her connection to the server is reestablished and she can access everything. I tried increasing the DHCP lease duration, but it didn't change anything, she has the same problem.

Thanks in advance.
0
Comment
Question by:Broadsound
4 Comments
 
LVL 1

Accepted Solution

by:
EpicBusinessSuccess earned 500 total points
ID: 38831323
It sounds as if the problem exists with the PC itself, not the DHCP settings. I would suggest a different NIC and see if that fixes the intermittent disconnection.
0
 
LVL 3

Expert Comment

by:arifkayaca
ID: 38831498
May be another same IP used at this time (because you say ipconfig /release, /renew works), are you sure all IPs from DHCP ?  If you use static IP and DHCP in your network, some IP conflicts will be occur. If so you must use only static IP or DHCP in your network.

Good Luck...
0
 

Author Comment

by:Broadsound
ID: 38859779
OK so I installed a USB to Ethernet adapter on her computer to try and rule out the NIC. Everything worked fine for a week and then she lost her connection again today.
0
 
LVL 21

Expert Comment

by:Rick_O_Shay
ID: 38864096
I would check the switch port for errors and run wireshark on her PC to see what is happening when this chokes.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Suggested Solutions

This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
I've often see, or have been asked, the question about the difference between the Exchange 2010 SP1 version, available as part of Small Business Server (SBS) 2011, and the “normal” Exchange 2010 SP1 Standard. The answer to the question is relativ…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now