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Website display out of network but not internal

Posted on 2013-01-29
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Last Modified: 2013-01-30
I have a client that we just did their website.

www.abc.com

We uploaded the website to a new hosting company since they did not host windows created webpages.

So from out of the network I can see the new page if I go to
www.abc.com and abc.com

So the internal network users could not. I proceeded to flush the DNS on several user computers since I could not detemine the TTL of the A record. Now the internal customers can see

www.abc.com  but abc.com still shows the old website.

They are running SBS2011
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Question by:IT_Fanatic
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9 Comments
 
LVL 40

Expert Comment

by:footech
ID: 38832207
Have you flushed the cache on their DNS server?  If not - open the DNS Management console, right-click the server name, and select "Clear Cache".  Do they have an A record for "abc.com" defined that points to the old IP?
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Author Comment

by:IT_Fanatic
ID: 38832255
I have not flushed the DNS on the server. Ive only done that on the users PC's

From the picture these are the records on the DNS forward lookup zone. I see none for abc.com

We went from an ATT DNS host which is the IP 216.119 to networksoultions 209.17

So the www A record with 209.17 works. Which im sure is the www.abc.com

I am guessing since I did not set this up. That the (same as parent folder) A record with ip 216.119 is the abc.com
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LVL 40

Accepted Solution

by:
footech earned 260 total points
ID: 38832419
Yes, the (same as parent) would be used to resolve abc.com, so this would need to be changed.  I'm assuming that "abc.com" is not the name of their internal domain, otherwise the (same as parent) records should only resolve to the DCs of the domain.
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Author Comment

by:IT_Fanatic
ID: 38832441
Im at home and I can reach
www.abc.com and abc.com just fine

From the network I can only reach
www.abc.com

How do I fix this? Do I put the ip from the dns thats on www to the A record that says same as parent type which has the IP of the old domain?
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LVL 40

Expert Comment

by:footech
ID: 38832458
Yes.
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Author Comment

by:IT_Fanatic
ID: 38832556
What I need to reboot.the server?
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LVL 40

Expert Comment

by:footech
ID: 38832638
What or would?  There is no need to reboot.
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Author Comment

by:IT_Fanatic
ID: 38832658
Great I'll try it.
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Author Closing Comment

by:IT_Fanatic
ID: 38837536
Thank you
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