Solved

Dell R710 server - Trying to boot ESXi 5.0 and getting PSOD LINT1 hardware error

Posted on 2013-01-29
8
1,589 Views
Last Modified: 2016-11-23
We currently have ESXi on a Dell R710 running 4.1 on local storage (a local RAID volume).  Trying to upgrade to 5.0 esxi, by just booting from 5.0 installed on a flash drive.  During the load, we're getting a purple screen of death, with something about a "Motherboard LINT1" hardware error.  At the same time, the status screen on the R710 turns to orange, and displays "E171F PCIe Fatal Error".

The R710 has a two port PCIe card, and I believe the RAID controller is also PCIe.

Any ideas?
If i pull the power, and then restart the server to the 4.1 installed on local storage, then everything works great.

At the recommendation of several posts I found online, I also tried disabling C1E and C-States in the BIOS, but having the same issue.
0
Comment
Question by:Mystical_Ice
  • 4
  • 3
8 Comments
 
LVL 118
ID: 38832351
remove all the additional PCIe cards and try again.
0
 

Author Comment

by:Mystical_Ice
ID: 38832354
Additional PCIe cards including the RAID controller card?
0
 
LVL 118
ID: 38832371
Yes, remove all and try installing to a USB flash drive, which is supported on the R710.

Update the firmware to latest in Dec 2012.
0
 

Author Comment

by:Mystical_Ice
ID: 38832429
We are trying to boot from a flash drive that has 5.0 installed already

WIll give your other suggestions a try
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 118

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 38832446
reinstall ESXi 5.0, not a device with it already preinstalled.

also check its Dell OEM version from Dell, enter tag number on Dell Support Site and download, reinstall.
0
 

Author Comment

by:Mystical_Ice
ID: 38832920
We did the upgrade on two other ESXi machines with the identical hardware (both Dell R710s) - only thing that may not have be the same is the BIOS revision.  Yes we are using the Dell branded ESXi install.

Will try doing an install instead of preinstalled
0
 
LVL 16

Expert Comment

by:choward16980
ID: 38837619
When you get this error, push F12 and report back the errors.
0
 

Author Comment

by:Mystical_Ice
ID: 38841258
Performed an install to flash media from the CD of the host (instead of pre-installing it on another host and then trying to boot from it on another host), and works great!
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If we need to check who deleted a Virtual Machine from our vCenter. Looking this task in logs can be painful and spend lot of time, so the best way to check this is in the vCenter DB. Just connect to vCenter DB(default DB should be VCDB and using…
In this article, I will show you HOW TO: Create your first Windows Virtual Machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, the Windows OS we will install is Windows Server 2016.
Teach the user how to configure vSphere clusters to support the VMware FT feature Open vSphere Web Client: Verify vSphere HA is enabled: Verify netowrking for vMotion and FT Logging is in place or create it: Turn On FT for a virtual machine: Verify …
Teach the user how to install log collectors and how to configure ESXi 5.5 for remote logging Open console session and mount vCenter Server installer: Install vSphere Core Dump Collector: Install vSphere Syslog Collector: Open vSphere Client: Config…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now