Solved

Excel 2010 picture not copying with excel file

Posted on 2013-01-29
6
707 Views
Last Modified: 2014-05-20
Hello Experts,

I have an excel spreadsheet that I inserted photos.  I copies the spreadsheets and when I open them up on a different computer I get the following message:

the image part with relationship id rId7 was not found in the file

Any ideas what I need to do to get the entire file?
0
Comment
Question by:tucktech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 26

Expert Comment

by:redmondb
ID: 38832629
Hi, tucktech.

I'm assuming that your original file is still ok, and so this isn't a recovery exercise!

I've seen possibly-related issues with recent versions of Excel - they have problems inserting pictures into comments in .xlsx/.xlsm/.xlsb files (but .xls are OK).

So...
(1) If there's no sensitive information, please post the bad file here. If that's not possible, then please create a new file of the same file-type, insert a non-sensitive picture, save and close the file. Reopen the file, insert another non-sensitive picture, save it and try it on the other PC.  If it fails then post that here, please.
(2) What file type is the original file? If it's an .xlsx/.xlsm/.xlsb then please do a "Save As" and select the "Excel 97-2003 Workbook (*.xls)" type and let us know whether that works on the other PC.
(3) Are both PC's using Excel 2010?

Thanks,
Brian.
0
 

Author Comment

by:tucktech
ID: 38832650
Hello, thanks for the fast response.  

The user who has the original file is not in the office.  I will have him save as Excel 97-2003, copy and then open.

Both users have Excel 2010.
0
 
LVL 26

Expert Comment

by:redmondb
ID: 38832681
Thanks, tucktech.

And point (1)?!

Regards,
Brian.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Accepted Solution

by:
tucktech earned 0 total points
ID: 38851866
The user did copied again to a thumb driver to transfer.  I told them to remember to "eject" the usb drive.  It worked.
0
 

Author Closing Comment

by:tucktech
ID: 38870817
I believe this was truely an operator error. Remember to "eject" usb drives before removing.
0
 

Expert Comment

by:Ng Lee
ID: 40079160
Excel 2007 picture now disappears from excel file
Error Message: The image part with relationship ID rID2 was not found in the file.  (or ID5 or whatever the system numbered the photo)

After years of using Excel 2007 with no issues, suddenly all the tiny 28kb photos I had embedded in the files have disappeared leaving the error message above.  This happened a few months ago, before I upgraded to Windows 8 from Vista.  It is probably due to a Windows upgrade. Now, every time I put a tiny 20-100kb photo in the file, it saves it for a while, and I can open and close the file numerous times, but when I shut down and restart the computer the photos are gone. From websites I have checked, this is happening with Windows and Excel 2013 as well as 2007, so upgrading the software apparently isn't the issue.  I do not have this problem with Windows although a lot of people do have it.

On another site a Windows user was advised to convert his Word file to a compressed file, and then "You'll then be able to open the .zip file with your zip opening tool of choice. Inside, open the word\media folder - you'll find a set of images in there. Hopefully all of the missing images will still be there, if so you can copy them to a safe location and recreate the document.      "  I tried saving an excel as a zipfile, but when I reopened it I didn't find the media folder there.  

This has been going on for months after working perfectly well for years, so I can only assume a Windows upgrade changed things.  Since this is happening in Office 2013, I don't think that will solve the problem, so I want to see what else to do.
Any help?
Thanks!
Excel---2014-05-20.jpg
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Improved? Move/Copy Add-in Replacement - How to avoid the annoying, “A formula or sheet you want to move or copy contains the name XXX, which already exists on the destination worksheet.” David Miller (dlmille)  It was one of those days… I wa…
This code takes an Excel list of URL’s and adds a header titled “URL List”. It then searches through all URL’s in column “A”, looking for duplicates. When a duplicate is found, it is moved to the top of the list. The duplicate URL’s are then highlig…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question