Solved

Office 365 Certificate Alert when connecting Outlook.

Posted on 2013-01-29
3
7,289 Views
Last Modified: 2013-02-05
I have just move one of our clients over to a Hosted Office 365 account and all works ok but I have one issue.  When connecting there outlook desktop client to the exchange server I got a popup alert that said the certificate is either expired or not setup yet.   I can just click yes and proceed but this popup occurs every time you open outlook.  The client used to have an SSL certificate through GoDaddy for credit cards but did not use it anymore and it has expired.  The hosting company they use said they would probably need to get a CSR from the Exchange server that hosts the Exchange but I do not host the Exchange Microsoft does so I guess my question would be has anyone ever ran into this before and if so what could be done to get rid of the alert.  I called Microsoft but they were not really any help.  Any help would be appreciated thanks.
0
Comment
Question by:Don Coleman
  • 2
3 Comments
 
LVL 10

Accepted Solution

by:
justinoleary911 earned 500 total points
ID: 38833028
we had this issue at a client and the resolution below helped us fix the problem.

http://support.microsoft.com/kb/2772058
0
 

Assisted Solution

by:Don Coleman
Don Coleman earned 0 total points
ID: 38840676
Asked the hosting provider to remove the certificate and that appears to have fixed the problem thanks for the help.
0
 

Author Closing Comment

by:Don Coleman
ID: 38854306
Need to go my own way but suggestion helped.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question