Solved

Avaya IP-phone not working

Posted on 2013-01-29
6
729 Views
Last Modified: 2013-04-29
I have a couple of IP-phones being added to our PBX.  My network is segmented, but I do not have a voice Vlan.   for some reason when the phone is plugged in,  all it reads is:  

12x0 IP Desktphone
Manual configuration
  Avaya

... start DHCP ....  
Loading BootC ....
Connecting to server...
0
Comment
Question by:tips54
  • 3
  • 2
6 Comments
 
LVL 36

Expert Comment

by:ArneLovius
Comment Utility
the phone is booting and getting an IP address, but is unable to connect to the phone system. If you connect a PC to that VLAN/Subnet, is there are route to the phone system ?
0
 

Author Comment

by:tips54
Comment Utility
I was able to get the phone load after rebooting the Phone system.  Now I get a prompt asking for the Set ID?
0
 
LVL 36

Expert Comment

by:ArneLovius
Comment Utility
What phone system is it ?
0
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 
LVL 17

Expert Comment

by:JRSCGI
Comment Utility
By set ID - is it asking you to enter the extension number you want to use?  That is the normal login process once it finds the server - extension ID and password.
0
 

Accepted Solution

by:
tips54 earned 0 total points
Comment Utility
This issue was resolved after rebooting the BCM50
0
 

Author Closing Comment

by:tips54
Comment Utility
reboot took care of it
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Implementing Avaya's One-X portal is pretty painless, until you want to deploy this to the Android and iPhone clients when these clients are outside of your network. The clients will also work within your local network. Here is our experience and so…
I'm Dumb-phoned(ed) Last week, I noticed this message when adding events to my Google Calendar: On June 27th (2015), Google is removing SMS as a notification option for Google Calendar events.  Their assumption is that enough people have smart p…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now