Solved

outlook freezing

Posted on 2013-01-29
3
302 Views
Last Modified: 2013-01-31
somwetimes when I get an email with some graphics, I get this error. contacting server. freezes for a few sec then opens
error1.png
0
Comment
Question by:ttrbrtsn
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 500 total points
ID: 38832891
Check SP1 is installed
http://support.microsoft.com/kb/2460049

Then Test

If still happening
Close outlook and open using
start>Run>outlook.exe /safe

if it works here, its going to be addin related
we can look at disabling it in registry
0
 

Author Comment

by:ttrbrtsn
ID: 38833012
So with the /safe it runs as normal minus all the add-ins?
0
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 38833029
Yup and is a pretty clear indication its related to an add in

You then go to the registry at

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins

Note all the add ins and their load behaivor

Then set them all to 0

restart outlook and test
If okay close outlook, go back to registry
Re-enable one of the add ins to their previous settings
test OUtlook

Continue process until you find the faulting add in
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question