Solved

Exchange 15 Meg outgoing email not sent for one employee

Posted on 2013-01-29
3
319 Views
Last Modified: 2013-02-02
We migrated from Win 2003, Exchange 2003 Std to Win 2008 R2., Exchange 2007 last year. After users complained of not being able to send large attachments, I set the outgoing mail size limit to 20 megs (20480k) in the Exchange console.

Yesterday, a user complained of not being able to send a 15meg attachemnt. I looked at her sent mail and there is few lines of text, no graphics and a 15 meg PDF attachemnt. After sending it, she recieved a message from the exchange server that the email exceeds the max message lize allowed - #550 5.3.4 RoutingLimit

I went into the Exchange 2007 shell and ran Get-TransportSize and it says the MaxSendSize is 20 megs.

No other user is complaining.  How do I resolve this?
0
Comment
Question by:Tony Giangreco
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 19

Accepted Solution

by:
suriyaehnop earned 250 total points
ID: 38833452
There are 3 places you have to check.

1. The Global Settings
2. The  Receive Connector
3. The  Send Connetor - to send 20MB to internet

If you have mail gate-way (smart host) to route your mail to internet, check here as well.

At the time user trying to send, what is his/her free mailbox space. Why? say f his/her current free space for mailbox is only 10MB, sure he/she unable send email
0
 
LVL 25

Author Comment

by:Tony Giangreco
ID: 38835003
Is there a Powershell script that will provide a report of those settings?
0
 
LVL 63

Assisted Solution

by:Simon Butler (Sembee)
Simon Butler (Sembee) earned 250 total points
ID: 38835238
A 15mb attachment is not going to be 15mb when it goes out. You will see some additional overhead, such as encoding. PDFs are notorious for seeing significant overhead added, so I suspect that it is going over your limit.

Simon.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
how to add IIS SMTP to handle application/Scanner relays into office 365.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question