Solved

the program can't start because openal32.dll is missing from your computer

Posted on 2013-01-29
8
3,131 Views
Last Modified: 2013-11-08
trying to install a game on windows 7
(horde 3D game engine)

dialog box:
the program can't start because openal32.dll is missing from your computer



http://pcsupport.about.com/od/findbyerrormessage/a/openal32-dll-not-found-missing-error.htm


does not say where I can download openal32.dll and where to save openal32.dll
0
Comment
Question by:rgb192
  • 4
  • 3
8 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 38833459
Openal32 does not appear to be part of Windows 7 (I checked a couple), so perhaps the game is not compatible with Windows 7. I cannot find any download site for it but that is just the places I looked.

.... Thinkpads_User
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 38834066
What game and how old?

The game installer you are using probably isn't 64bit aware and is installing the files into system32 not SysWOW64.  Try installing the latest version of OpenAL
http://kcat.strangesoft.net/openal-soft-1.15.1-bin.zip

if that doesn't work try running the installer from within the SysWOW64 folder.

This may not be the end of the problem though - if you still get audio and video issues post back.
0
 

Author Comment

by:rgb192
ID: 38834137
i cant even install openal-soft
tried both (32,64) versions on my windows 7 64 bit  getting same dialog box
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 38835882
It needs to be in SysWOW64
What's the game BTW? Or are you installing Horde for game development?
0
 

Author Comment

by:rgb192
ID: 38840527
game is moving alfred's face
http://mm-werkstatt.informatik.uni-augsburg.de/projects/GameEngine/doku.php/alfred



It needs to be in SysWOW64
I cant choose where to install
I see 3 .exe files
makehrtf.exe nothing happens

openal-info32.exe
openal-info64.exe  get instant error



should I copy the win64 dll to a file location
0
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 38841048
Try this version
http://connect.creativelabs.com/openal/Downloads/oalinst.zip
Unpack and run it inside SysWOW64
0
 

Author Closing Comment

by:rgb192
ID: 38842784
game works now

I didnt know what you meant by run inside system wow
I just ran the exe file in downloads folder


I do get an cmd.exe file that opens with many lines of output 'error writing to file'

but the game works and that is great

thank you
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 38843924
No problem, Creative haven't really got the installer sorted to cleanly deal with either 64bit or Windows 7 file locations where UAC prevents unauthorised programs writing to certain locations.  Of course it's worse with older programs that have an Open Audio installer bundled that is completely unaware of 64bit systems.

Thanks for the feedback, sometime I need to be more explicit - I know in my head what I want you to do but don't always make it clear :)
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question