Solved

Motherboard broken OR Virus infected??

Posted on 2013-01-30
7
690 Views
Last Modified: 2013-11-22
I have a PC showing a blue screen of death - while I'm using the PC, every 5~ 10 minutes, the PC shows a 'blue screen of death' and show me different errors.
The white text error messages I see on the blue screen vary but I think the messages seem to describe different hardware parts failures such as USB and graphics driver etc.
I'm not a computer hardware expert so at this moment, I need to figure out what is causing the problem.
I need to know whether the problem actually is associated with the
- faulty motherboard (then I will replace the motherboard & CPU because the faulty PC is too old - I need to upgrade anyway) OR
- virus infection
So, I'm about to format the hard disk and reinstall the OS in order to see if the problem has been caused by the virus infection.

MY Question is:
Let's assume the faulty PC is virus infected. If I delete the partition of the hdd and format the hard disk of the faulty PC during the new windows installation, would it totally remove the virus infection?

If I encounter the error during the clean re-install of the OS (after re-partitioning and formatting the HDD) does it mean the motherboard of the PC is broken?

Thank you,
0
Comment
Question by:ZKM128
7 Comments
 
LVL 23

Assisted Solution

by:tailoreddigital
tailoreddigital earned 50 total points
ID: 38834222
If you format the virus is gone.

If you have more blue screens during the reinstall,  it could be the motherboard but it can also be other hardware.

This link might be of help,

http://www.worldstart.com/how-to-troubleshoot-a-blue-screen-of-death/
0
 
LVL 92

Expert Comment

by:nobus
ID: 38834240
post the minidump file
find it in Windows\minidumps
0
 
LVL 14

Accepted Solution

by:
frankhelk earned 200 total points
ID: 38834422
Various Bluescreens can result from faulty (or out-of-spec or won't-coexist-with-the-other-one) RAM bar(s).

Just deleting a partition is NOT enough, because there are some (older) virus species that reside in the MBR. Those might be killed by booting a clean DOS disk (or rescue CD etc.) and do a
format C: /newmbr

Open in new window

which is usually non-destructive.
0
Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

 
LVL 95

Assisted Solution

by:Lee W, MVP
Lee W, MVP earned 125 total points
ID: 38834476
Is it possible it's a virus?  Yes.

Is it probable that it's a virus?  Not in my opinion, based on nearly 20 years of experience.

And there is NO GUARANTEE that a format will "erase" the virus.  I've had a workstation infected with a virus that required a complete wipe (DBAN) of the disk before it would work.  You want to be SURE it's not a virus you can clean?  Buy a new hard drive.  They're fairly cheap and as certain as you can be to be virus free.
0
 
LVL 1

Assisted Solution

by:George-
George- earned 125 total points
ID: 38834530
Try booting off a boot disk with the HDD unplugged.  if that falls over its the hardware.
0
 

Author Comment

by:ZKM128
ID: 38834661
Thank you very much for the comments,

Now I have deleted the partition, then reformatted the hard drive (must have been a quick? formatting because formatting only took 5 seconds) using the Windows CD, but now I am experiencing a new problem.

I have already set the first boot device as the DVD ROM and 2nd boot device as the hard disk.
The windows installation program had to restart the PC to complete the OS setup BUT now it cannot read/find the Windows Setup Disk.
I mean the setup program restarted the PC and PC has shown the initial motherboard screen, but after that, when it tries to read the operating system it cannot show anything and PC freezes.

Yes, I will buy a brand new HDD and try a new clean installation of windows os, however I now have a new question,

If the PC was virus infected, can virus also infect the motherboard's configuration/setup software (the BIOS software which resides on the motherboard)?

Thank you,
0
 

Author Comment

by:ZKM128
ID: 38834760
Oh, I just found a webpage that says BIOS can also get virus infected:

http://www.ehow.com/how-does_4809843_removing-bios-virus.html

I will try to reconfigure the bios for the faulty PC using the information on that page later, but for now, I have decided to buy a brand new motherboard, CPU and HDD for now to lessen my headache.

Thank you very much for your help. :-)
0

Featured Post

Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Total AV worth it? 4 356
Applying Computer Settings 12 80
Eset Smart Securties ARP poisoning attack 3 44
Upgrading to SQL Server 2015 Express 2 29
These are on the increase and getting more common these days. Users who use the Google search engine may complain of having their search redirected to unwanted sites, regardless of what browser is used. This happens when the system is infected with…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question