Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Storage system name incorrect when connecting via System Manager

Posted on 2013-01-30
6
Medium Priority
?
308 Views
Last Modified: 2013-02-16
Hi I have a new filer at a remote site. Netapp have come in to do the basic configuration.  The problem I am having is that I cannot connect to the Filer via System Manager.  My filer's name is MYSAN01.my.domain.uk but when I add this to System Manager it gets added at MYSAN01.MYSAN01.my.domain.uk

So when I try an enter my login credentials "Network is Unreachable".

Not sure how to correct this?
0
Comment
Question by:carbonbase
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 22

Expert Comment

by:robocat
ID: 38835308
Can you do a dns lookup ?

nslookup MYSAN01.my.domain.uk

Next, do a reverse lookup using the IP address you get from the command above

(eg. nslookup 192.168.1.1)

Post the output here.
0
 
LVL 22

Expert Comment

by:robocat
ID: 38835340
Two things you could also try in the meantime:

-add the filer as "MYSAN01" (without the domain suffix)
-add the filer using the ip address
0
 

Author Comment

by:carbonbase
ID: 38836161
dns looks correct

Name:  mysan01.my.domain.uk
Address: <the ip address of my SAN>

reverse lookup shows the correct hostname and IP also

I have tried adding via hostname with the domain suffix and ip but i get the same result it always gets added in the format: mysan01.MYSAN01.my.domain.uk

something is appending "MYSAN01.my.domain.uk" to my configured name of my Filer which is mysan01.  I am not sure how to change the the storage system name that System Manager is connecting to.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 22

Expert Comment

by:robocat
ID: 38839737
Can you telnet/ssh into the system ?

What's the output from

options dns.domainname

(type this literally)
0
 

Accepted Solution

by:
carbonbase earned 0 total points
ID: 38876369
I sorted this by setting by running the SSL certificate setup again and changing the common name value from "hostname.domain.com" to "domain.com"
0
 

Author Closing Comment

by:carbonbase
ID: 38896151
I sorted this by setting by running the SSL certificate setup again and changing the common name value from "hostname.domain.com" to "domain.com"
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question