Solved

Storage system name incorrect when connecting via System Manager

Posted on 2013-01-30
6
302 Views
Last Modified: 2013-02-16
Hi I have a new filer at a remote site. Netapp have come in to do the basic configuration.  The problem I am having is that I cannot connect to the Filer via System Manager.  My filer's name is MYSAN01.my.domain.uk but when I add this to System Manager it gets added at MYSAN01.MYSAN01.my.domain.uk

So when I try an enter my login credentials "Network is Unreachable".

Not sure how to correct this?
0
Comment
Question by:carbonbase
  • 3
  • 3
6 Comments
 
LVL 21

Expert Comment

by:robocat
ID: 38835308
Can you do a dns lookup ?

nslookup MYSAN01.my.domain.uk

Next, do a reverse lookup using the IP address you get from the command above

(eg. nslookup 192.168.1.1)

Post the output here.
0
 
LVL 21

Expert Comment

by:robocat
ID: 38835340
Two things you could also try in the meantime:

-add the filer as "MYSAN01" (without the domain suffix)
-add the filer using the ip address
0
 

Author Comment

by:carbonbase
ID: 38836161
dns looks correct

Name:  mysan01.my.domain.uk
Address: <the ip address of my SAN>

reverse lookup shows the correct hostname and IP also

I have tried adding via hostname with the domain suffix and ip but i get the same result it always gets added in the format: mysan01.MYSAN01.my.domain.uk

something is appending "MYSAN01.my.domain.uk" to my configured name of my Filer which is mysan01.  I am not sure how to change the the storage system name that System Manager is connecting to.
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 
LVL 21

Expert Comment

by:robocat
ID: 38839737
Can you telnet/ssh into the system ?

What's the output from

options dns.domainname

(type this literally)
0
 

Accepted Solution

by:
carbonbase earned 0 total points
ID: 38876369
I sorted this by setting by running the SSL certificate setup again and changing the common name value from "hostname.domain.com" to "domain.com"
0
 

Author Closing Comment

by:carbonbase
ID: 38896151
I sorted this by setting by running the SSL certificate setup again and changing the common name value from "hostname.domain.com" to "domain.com"
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now