Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Unity Connection 7.x Login Audit Trail

Posted on 2013-01-30
7
Medium Priority
?
767 Views
Last Modified: 2013-02-07
Hi Guys,
I need to get a audit trail of user login to the Unity Connection system.

The information I am after is the userID, date and time that users have logged in to check voicemail.

Is it possible to get this information for users utilizing Lotus Sametime Voicemail integration?
0
Comment
Question by:mihailpetreski
  • 4
  • 3
7 Comments
 
LVL 20

Expert Comment

by:agonza07
ID: 38836843
0
 
LVL 4

Author Comment

by:mihailpetreski
ID: 38838721
Thanks Agonza.

I'm getting an Access Denied screen when I try and access Tools >> Audit Log Configuration.

1. I can access the Audit logs through RTMT
2. My user has all the privs in Unity Connection
3. I've also tried using the standard web administration login
4. My user is a super-user on CUCM and has the Audit Configuration role.
0
 
LVL 20

Expert Comment

by:agonza07
ID: 38851634
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 4

Author Comment

by:mihailpetreski
ID: 38852274
The user I am logging in with is a Super user, with rights to access the entire system. However, I am still getting a Access Denied when trying to access the Audit Config.

I also tried with giving the user just Audit rights, but that didnt work either.
0
 
LVL 4

Author Comment

by:mihailpetreski
ID: 38852311
Are there any Service dependencies I should check?

Perhaps I'm not running one of the critical services for Audit logs?
0
 
LVL 20

Accepted Solution

by:
agonza07 earned 2000 total points
ID: 38862064
0
 
LVL 20

Expert Comment

by:agonza07
ID: 38862069
Also on 7.1.3 and 7.1.2....


Unity Connection - Access denied for Audit Log Configuration



Symptom:
Receive access denied message when trying to access Cisco Unified serviceability > Tools > Audit log configuration web page


Conditions:
Unity Connection system running 8.0.1, 7.1.3 and 7.1.2 version

Workaround:
None
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Zaptel people (www.zaptel.com) got kind of annoyed with the fact that they were getting bombarded with searches for the zaptel driver system for Asterisk (not to mention they own the trademark on zaptel). So, they kindly requested that Digium ch…
As companies replace their old PBX phone systems with Unified IP Communications, many are finding out that legacy applications such as fax do not work well with VoIP. Fortunately, Cloud Faxing provides a cost-effective alternative that works over an…
Loops Section Overview
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …

963 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question