Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

mac mail problem

Posted on 2013-01-30
4
Medium Priority
?
513 Views
Last Modified: 2013-02-19
My mac mail has been downloading over and over again the same 308 email messages from our server for the last 3 days.  I was not in town and this happened.  I have deleted all the messages from the server side so I does not retreive them.  Now I have almost 300,000 emails in my inbox and I cannot delete them in bunches.  If I try more than 50 it will lock up.  I can do 1 at a time but I don't want to go insane.  Is there a way to delete these messages outside of mail?  Also, I have deleted the entire account in preferences which should delete the emails but when I create the email account again the 300,000 show up again. Must be a problem with mail reading some file on my computer or maybe my computer is crazy.  I have setup this same email account on another mac and there are no problems.
0
Comment
Question by:mkramer777
  • 2
4 Comments
 
LVL 3

Accepted Solution

by:
jimminy_ebay earned 2000 total points
ID: 38836580
you can try deleting the mail folders in your library preferences.
~/Library/Preferences/Mail
~/Library/Preferences/Mail\ Downloads/
these are the containers for downloaded mail

~ represents the username or the home directory for the user.

~/Library/Preferences/com.apple.mail.plist holds the mail client settings.

If the problem persists try creating another user and setup the account in that user's newly created account.
0
 

Author Comment

by:mkramer777
ID: 38836787
Why can't I find this.  I am on mac os x 10.8.2

I am going to go - home - library - preferences

I don't see a mail folder after preferences
0
 

Author Comment

by:mkramer777
ID: 38839679
sorry I'm actually on 10.6.6  but I cannot find the info in the location stated in the previous comments.  Also, my mail program will not stop downloading the same emails over and over again.  This is a pop server email.
0
 

Expert Comment

by:espn21
ID: 38842041
The Library is hidden on 10.6. You need to do the following. click on the finder and click on "Go" at the top and hold down the option button and the library will appear. click on the Library and delete the Mail and mail download folder that is there. also.. go to your Preference folder there as well and remove the com.apple.mail.plist
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
The purpose of this video is to demonstrate how to set up a Mailchimp Template which will let the user create a uniform look for all of their campaigns. This will be demonstrated using a Windows 8 PC. Mailchimp will be used. Log into your Mail…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

886 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question