Solved

Normal.dot file corrupting

Posted on 2013-01-30
4
492 Views
Last Modified: 2013-05-24
We are having issues with Normal.dot files over time changing and then displaying documents with images differently between machines.  Is there a way of recreating this automatically when word is opened ?
0
Comment
Question by:Mawdsleys
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 76

Expert Comment

by:GrahamSkan
ID: 38835964
If you delete or rename the template, Word will automatically create a new standard one.
0
 

Author Comment

by:Mawdsleys
ID: 38835987
Is there a way of doing this automatically to save user intervention ?
0
 
LVL 76

Expert Comment

by:GrahamSkan
ID: 38836023
I can't think of an easy way. When Word is running, there must always be a Normal template, so Word can't be programmed to delete it.

Are you sure that the template is corrupted, and that a setting hasn't been changed?
0
 
LVL 17

Accepted Solution

by:
Nik earned 500 total points
ID: 38836190
You can try to add this key to your registry:
[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options\WordMail]
"ATUserAdded"=dword:00000001

or

navigate here:
C:\Users\%username%\AppData\Roaming\Microsoft\Templates

Delete 'normal' files..

Once your open and close Word application a new normal.dot file should be automatically created.

Regards,
Nik
0

Featured Post

Office 365 Advanced Training for Admins

Special Offer:  Buy 1 course, get 2nd free!  Buy the 'Managing Office 365 Identities & Requirements' course w/ Accelerated TestPrep, and automatically receive the 'Enabling Office 365 Services' course FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question