?
Solved

Normal.dot file corrupting

Posted on 2013-01-30
4
Medium Priority
?
494 Views
Last Modified: 2013-05-24
We are having issues with Normal.dot files over time changing and then displaying documents with images differently between machines.  Is there a way of recreating this automatically when word is opened ?
0
Comment
Question by:Mawdsleys
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 76

Expert Comment

by:GrahamSkan
ID: 38835964
If you delete or rename the template, Word will automatically create a new standard one.
0
 

Author Comment

by:Mawdsleys
ID: 38835987
Is there a way of doing this automatically to save user intervention ?
0
 
LVL 76

Expert Comment

by:GrahamSkan
ID: 38836023
I can't think of an easy way. When Word is running, there must always be a Normal template, so Word can't be programmed to delete it.

Are you sure that the template is corrupted, and that a setting hasn't been changed?
0
 
LVL 17

Accepted Solution

by:
Nik earned 1500 total points
ID: 38836190
You can try to add this key to your registry:
[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options\WordMail]
"ATUserAdded"=dword:00000001

or

navigate here:
C:\Users\%username%\AppData\Roaming\Microsoft\Templates

Delete 'normal' files..

Once your open and close Word application a new normal.dot file should be automatically created.

Regards,
Nik
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes a method of delivering Word templates for use in merging Access data to Word documents, that requires no computer knowledge on the part of the recipient -- the templates are saved in table fields, and are extracted and install…
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question