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SSRS - Encryption Error

Posted on 2013-01-30
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Last Modified: 2013-01-31
Hi all,

I have MS SQL 2008 R2 Reporting Services installed.

When I try and access the instance (I have never accessed it before and it has just been installed) I am presented with this error on the webpage:

Reporting Services Error
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The report server cannot decrypt the symmetric key that is used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. (rsReportServerDisabled) Get Online Help
For more information about this error navigate to the report server on the local server machine, or enable remote errors 

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SQL Server Reporting Services 

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What's going on?

Cheers

K
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Question by:techmiss
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liija earned 2000 total points
ID: 38836426
SSRS encrypts sensitive data in your SSRS database. It's done with encryption keys.
Since you don't have anything yet in your server, you can create new keys.

Go to Reporting services Configuration Manager, found under SQL Server/Configuration Tools. Check all the other settings of the server at the same time.
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