Solved

Terminal Server Printing

Posted on 2013-01-30
3
145 Views
Last Modified: 2014-06-10
We are having a problem with our Windows 2003 Terminal Server.
We have several applications, MS Office, Navision, Adobe and others available on this server.
Users are having to wait a long time for the Print Dialog box to show up on the screen after they click the Print button inside these applications.
It can range from 15-90 seconds. Mostly in the 60+ seconds.
Print Preview is snappy as expected.

All of the printers on the Terminal Server are IP Network Server printers.
We do not have any third party printing utilities.
From a processor utilization perspective, a 1 minute average is about 25% utilization during the times when users are printing and complaining.
Some of the printers are on the same network. Some are on the far side of a WAN connection. But the issue is the same for both local and WAN.

Any thoughts on how to troubleshoot or resolve would be helpful
0
Comment
Question by:bntech
  • 2
3 Comments
 
LVL 17

Expert Comment

by:Nik
ID: 38836617
I know that this is not related with your problem, but since it can be and probably is a print spooler issue, please try the following.
http://www.wincert.net/tips/windows-server/2176-print-spooler-keeps-refreshing-spoolsvexe-causing-high-cpu-usage
0
 
LVL 1

Accepted Solution

by:
bntech earned 0 total points
ID: 40116382
We finally found out that the issue was printer's that were still on the server side but no longer existed on the network. They were labeled as "Can not connect" in the printer list. After deleting all these rogue printer entry's the issue was resolved.
0
 
LVL 1

Author Closing Comment

by:bntech
ID: 40123942
We resolved the problem on our own and did not receive any advise on the posting that helped solve the issue.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scenerio: You have a server running Server 2003 and have applied a retail pack of Terminal Server Licenses.  You want to change servers or your server has crashed and you need to reapply the Terminal Server Licenses. When you enter the 16-digit lic…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question