• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 162
  • Last Modified:

Terminal Server Printing

We are having a problem with our Windows 2003 Terminal Server.
We have several applications, MS Office, Navision, Adobe and others available on this server.
Users are having to wait a long time for the Print Dialog box to show up on the screen after they click the Print button inside these applications.
It can range from 15-90 seconds. Mostly in the 60+ seconds.
Print Preview is snappy as expected.

All of the printers on the Terminal Server are IP Network Server printers.
We do not have any third party printing utilities.
From a processor utilization perspective, a 1 minute average is about 25% utilization during the times when users are printing and complaining.
Some of the printers are on the same network. Some are on the far side of a WAN connection. But the issue is the same for both local and WAN.

Any thoughts on how to troubleshoot or resolve would be helpful
0
bntech
Asked:
bntech
  • 2
1 Solution
 
NikSystems SpecialistCommented:
I know that this is not related with your problem, but since it can be and probably is a print spooler issue, please try the following.
http://www.wincert.net/tips/windows-server/2176-print-spooler-keeps-refreshing-spoolsvexe-causing-high-cpu-usage
0
 
bntechAuthor Commented:
We finally found out that the issue was printer's that were still on the server side but no longer existed on the network. They were labeled as "Can not connect" in the printer list. After deleting all these rogue printer entry's the issue was resolved.
0
 
bntechAuthor Commented:
We resolved the problem on our own and did not receive any advise on the posting that helped solve the issue.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now