Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Terminal Server Printing

Posted on 2013-01-30
3
146 Views
Last Modified: 2014-06-10
We are having a problem with our Windows 2003 Terminal Server.
We have several applications, MS Office, Navision, Adobe and others available on this server.
Users are having to wait a long time for the Print Dialog box to show up on the screen after they click the Print button inside these applications.
It can range from 15-90 seconds. Mostly in the 60+ seconds.
Print Preview is snappy as expected.

All of the printers on the Terminal Server are IP Network Server printers.
We do not have any third party printing utilities.
From a processor utilization perspective, a 1 minute average is about 25% utilization during the times when users are printing and complaining.
Some of the printers are on the same network. Some are on the far side of a WAN connection. But the issue is the same for both local and WAN.

Any thoughts on how to troubleshoot or resolve would be helpful
0
Comment
Question by:bntech
  • 2
3 Comments
 
LVL 17

Expert Comment

by:Nik
ID: 38836617
I know that this is not related with your problem, but since it can be and probably is a print spooler issue, please try the following.
http://www.wincert.net/tips/windows-server/2176-print-spooler-keeps-refreshing-spoolsvexe-causing-high-cpu-usage
0
 
LVL 1

Accepted Solution

by:
bntech earned 0 total points
ID: 40116382
We finally found out that the issue was printer's that were still on the server side but no longer existed on the network. They were labeled as "Can not connect" in the printer list. After deleting all these rogue printer entry's the issue was resolved.
0
 
LVL 1

Author Closing Comment

by:bntech
ID: 40123942
We resolved the problem on our own and did not receive any advise on the posting that helped solve the issue.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
change home folder path 4 56
Trust relationship SBS2011 - > Windows 2003 3 44
Event ID: 1202 / Source: SceCli 6 125
Backup DHCP Server 8 115
Numerous times I have been asked this questions that what is it that makes my machine log on so slow, there have been cases where computers took 23 minute exactly after taking password and getting to the desktop. Interesting thing was the fact th…
While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question