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Exchange 2007 Mail-enabled public folder delivery and general puclib folder alias issues

Posted on 2013-01-30
Medium Priority
Last Modified: 2013-02-09
Exchange 2007 Enterprise SP3 - 1 mailbox server - 2 CAS servers

Sending email to mail-enabled public folders generates the following error message:

Generating server: CAS02.XXX.XXX

#554 5.2.0 STOREDRV.Deliver.Exception:ObjectNotFoundException; Failed to process message due to a permanent exception with message The Active Directory user wasn't found. ObjectNotFoundException: The Active Directory user wasn't found. ##

Original message headers:

Received: from CAS02.xxx.xxx (xxx.xxx.xxx.xxx) by CAS02.xxx.xxx
 ( with Microsoft SMTP Server (TLS) id 14.2.328.9; Tue, 29 Jan
 2013 12:40:39 -0500
Received: from xxx.xxx.xxx ([xxx.xxx.xxx.xxx]) by
 CAS02.xxx.xxx ([xxx.xxx.xxx.xxx]) with mapi; Tue, 29 Jan 2013 12:40:39
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6002.18463
Content-Transfer-Encoding: base64
From: xxx xxxx <xxx.xxx@xxx.com>
To: Out of Office <OutofOffice@xxx.com>
Date: Tue, 29 Jan 2013 12:40:38 -0500
thread-index: Ac3+R77wwvJ6XvV/Qf6p36f+nYKi/A==
Message-ID: <237DAD8C8E1B6A47A937DB4C7B75520F33B835ED0E@HBSRMB01.hbsr.internal>
Accept-Language: en-US
Content-Language: en-US
X-MS-TNEF-Correlator: <237DAD8C8E1B6A47A937DB4C7B75520F33B835ED0E@xxx.xxxx.xxx>
MIME-Version: 1.0
Return-Path: xxx.xxx@xxx.com

I then attempted to retrieve a list of mail-enabled public folders by using the following command:  
[PS] C:\Users\ultrabac\Desktop>Get-PublicFolder "\" -Recurse -ResultSize Unlimit
ed | Get-MailPublicFolder -ErrorAction SilentlyContinue | Format-List Name

I then received the following error for each public folder:

WARNING: Object xxx.xxx.internal/Microsoft Exchange System Objects/Benefits Fair
has been corrupted and it is in an inconsistent state. The following validation
 errors have occurred:
WARNING: "Benefits Fair" is not valid for Alias. Valid values are: Strings
formed with characters from a to z (uppercase or lowercase), digits from 0 to
9, !, #, $, %, &, ', *, +, -, /, =, ?, ^, _, `, {, |, } or ~. One or more
periods may be embedded in an alias, but each one of them should be preceded
and followed by at least one of the other characters. Unicode characters from
U+00A1 to U+00FF are also valid in an alias, but they will be mapped to a
best-fit US-ASCII string in the email address which is generated from such an

So I have two issues. Email bouncing from mail-enabled public folders and improper aliases (spaces?) on public folders.  How do I insert a "_" for all public folders?

Still researching the delivery error issues as well.

Question by:hbsr
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38836254
Is there a PF in the MESO folder and a Mail enabled object in Exchange ?

- Rancy

Author Comment

ID: 38836350
All public folders are located in the MESO folder.  The folders show up as mail enabled in the management console.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38836362
In EMC PF Console you would see all PF's so hope its Mail enabled and check permissions on the PF

- Rancy
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Author Comment

ID: 38836551
The folder is mail enabled and my user account has owner permissions.  I still can't send emails to this folder.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38836570
Can you see the PF in GAL or if you find the PF with Email address in AD do you see it ?

- Rancy

Author Comment

ID: 38836760
I can see the PF's in the GAL and their email shows up.  I found many resolutions such as the following:


We had the empty "server" CN in AD.  I removed it and now I'm getting the following error:

#554 5.2.0 STOREDRV.Deliver.Exception:ObjectNotFoundException.MapiExceptionNotFound; Failed to process message due to a permanent exception with message Could not open folder. 16.55847:9A000000, 17.43559:00000000A8000000000000000000000000000000, 255.23226:00000000, 255.27962:44000000, 255.17082:BFF9FFFF, 0.25697:00000000, 4.21921:BFF9FFFF, 255.27962:FA000000, 255.1494:0F010480, 255.26426:96000000, 4.18236:BFF9FFFF, 4.7974:BFF9FFFF, 255.1750:0F010480, 0.26849:4F000000, 255.21817:BFF9FFFF ##

This happens with a newly created test public folder as well.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38836775
Servers ?
What did you just remove can you be more specific ? Location ?

- Rancy

Author Comment

ID: 38836792
The old legacy Exchange 2003 CN=SERVERS container as explained in the URL i pasted in my previous reply.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38836842
Wasnt that server removed gracefully ?

- Rancy

Author Comment

ID: 38836857
It sure was.  After finding many others with the same issue, it looks as though this happens often.  

Some progress.  After deleting this entry, my new mail enabled folder is receiving emails but the originals are not.  Funny thing is now I'm not receiving NDR's so I have to track down these sent emails.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38836872
Agrrr thats more work

- Rancy

Accepted Solution

hbsr earned 0 total points
ID: 38851760

Author Closing Comment

ID: 38870811
This was the only solution provided

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