User cannot connect to his profile through workstation
Posted on 2013-01-30
This morning one of my accountants reported extreme slowness when connecting to a mapped drive. I clicked around a bit (tried to get to control panel & one of his shortcuts), and everything crashed.
We restarted and he logged in. The log in screen took about 5 minutes and booted to a completely black screen. After 2 more minutes, it displayed his desktop but none of his icons were present and he could not connect to any drives.
I had him restart and we repeated the experiment with the same result.
Because we use an Active Directory domain with folder redirect, I grabbed a spare accounting computer and had him log in. Everything worked fine (and continues to work fine).
I am unsure how to proceed fixing his current computer. I am able to log in with my account - I tried unjoining and rejoining to no avail.
Thanks for any suggestions.