Solved

User cannot connect to his profile through workstation

Posted on 2013-01-30
3
282 Views
Last Modified: 2013-02-05
This morning one of my accountants reported extreme slowness when connecting to a mapped drive. I clicked around a bit (tried to get to control panel & one of his shortcuts), and everything crashed.

We restarted and he logged in. The log in screen took about 5 minutes and booted to a completely black screen. After 2 more minutes, it displayed his desktop but none of his icons were present and he could not connect to any drives.

I had him restart and we repeated the experiment with the same result.

Because we use an Active Directory domain with folder redirect, I grabbed a spare accounting computer and had him log in. Everything worked fine (and continues to work fine).

I am unsure how to proceed fixing his current computer. I am able to log in with my account - I tried unjoining and rejoining to no avail.

Thanks for any suggestions.
0
Comment
Question by:ecshelpdesk
3 Comments
 
LVL 17

Accepted Solution

by:
Nik earned 500 total points
ID: 38836239
Try to backup his old profile and re-create it.
0
 
LVL 22

Expert Comment

by:Adam Leinss
ID: 38836554
Could be a bad hard drive as well, but as suggested above, start with renaming his profile and then go from there.
0
 
LVL 3

Expert Comment

by:jeorge
ID: 38839062
Like this is very harsh to say...

Why you are connecting with Active Directory.

It ca be your hardware problem or it can be your software problem, you r ram anything it can be but it cant be had any relation with your Active Directory.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now