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Windows 8, IE 10 Certificate Error

Posted on 2013-01-30
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Last Modified: 2013-02-05
I have a machine with a clean install of Windows 8 professional and IE 10.  For some reason, whenever the user tries to access our (third party) time and attendance site, she gets a certificate error.  No other users are seeing this and Firefox doesn't see a problem.  I have Windows 8 Pro on my machine (upgrade from Win 7 Pro) and I have no issue.  

I've checked the obvious date/time issue and put the site in the trusted zone.  I'm not too keen on disabling all of IE's certificate checking.

On a different, but possibly related note, when I installed Office on her machine, we kept getting the User agreement screen with every launch.  That turned out, per Microsoft, to be an issue with the registry permissions, i.e., I had to give local_machine\users permission to the Office keys in HKLM\software.

Any thoughts on what I should check or may have missed?

Thanks!
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Question by:sdhonea
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Expert Comment

by:arnold
ID: 38836314
What is the issue with the certificate? Is it not verified I.e. the CA that issued it is untrusted?
Does it not provide the user an option to add this certificate by way on an exception to be trusted going forward?
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sdhonea earned 0 total points
ID: 38840232
The error was that the CA wasn't trusted.  I tried adding it as an exception and it wouldn't "take."  I actually applied the MS Office fix I mentioned in this KB http://support.microsoft.com/kb/884202 to the registry in general and the problems went away.
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Author Closing Comment

by:sdhonea
ID: 38854296
I don't really understand why this corrected the problem.
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