Solved

HP2015 local printer will not print from terminal services program

Posted on 2013-01-30
2
394 Views
Last Modified: 2013-02-06
have this on two users.  We have a large database that is used for the business.  Basically a access data base on steroids.  Two new HP 2015 devices have been purchased and installed as a local printer for two users workstations.  They print to that device just fine from every other program except the database.

The connection to the database is through a terminal services (RDC) then each site goes into a specific database based on location.  When the user tries to print to the hp2015, banner pops up saying that there is no such device.  I have checked the terminal services profile and made sure that the utilize local resources is checked and I have no problems with any other printer set up this way besides the HP2015 device.
0
Comment
Question by:pointermanks1
2 Comments
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 250 total points
ID: 38839095
Are you using the HP UPD or a specific driver for the 2015?
Whichever could you try the other making sure you have matching versions on the client and TS server?
0
 
LVL 1

Author Comment

by:pointermanks1
ID: 38859804
Yeah the drivers are all the same and up to date.  I just made it to where the user can save the files locally to a disk and print from there.  Not a great solution but it works as a work around.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question