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HP2015 local printer will not print from terminal services program

Posted on 2013-01-30
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Last Modified: 2013-02-06
have this on two users.  We have a large database that is used for the business.  Basically a access data base on steroids.  Two new HP 2015 devices have been purchased and installed as a local printer for two users workstations.  They print to that device just fine from every other program except the database.

The connection to the database is through a terminal services (RDC) then each site goes into a specific database based on location.  When the user tries to print to the hp2015, banner pops up saying that there is no such device.  I have checked the terminal services profile and made sure that the utilize local resources is checked and I have no problems with any other printer set up this way besides the HP2015 device.
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Question by:pointermanks1
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☠ MASQ ☠ earned 750 total points
ID: 38839095
Are you using the HP UPD or a specific driver for the 2015?
Whichever could you try the other making sure you have matching versions on the client and TS server?
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by:pointermanks1
ID: 38859804
Yeah the drivers are all the same and up to date.  I just made it to where the user can save the files locally to a disk and print from there.  Not a great solution but it works as a work around.
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