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How to remove Juniper-Netscreen Secure VPN Client from Win XP client

Posted on 2013-01-30
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Last Modified: 2013-01-31
I have Juniper-Netscreen Secure VPN Client installed on my remote Windows XP machine and am unable to uninstall it using Add/Remove programs.  There is no error message, only the removal process appearing to complete. However, the program is not removed.

I called Juniper and the tech was not able to help me. The product is no longer supported.

This VPN program must be removed so that I can install another VPN Client.

Once upon a time Juniper had a utility that would cleanly uninstall the application when there was such an occurrence.
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Question by:gbm33
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4 Comments
 
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Expert Comment

by:foxpc123
ID: 38837270
Use Revo Pro;

http://www.revouninstaller.com/

This will remove the program for you - the pro version lets you use it free for 30 days, uninstall it when you have finished
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Author Comment

by:gbm33
ID: 38837364
foxpc123: Before I download and install the Revo Uninstaller is there an option specifically for Juniper-Netscreen Secure VPN Client and/or have you known it to be successful uninstalling this application?
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Accepted Solution

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foxpc123 earned 2000 total points
ID: 38837408
The Revo program basically is a program designed for these issues, where the built in uninstaller will not uninstall a program.

Use the revo program to uninstall which it will do using the built uninstaller first and then it will identify any registry entries associated with that program and you can delete them, and then files and folders.

We have used it very successfully with a large number of applications and programs and it has always removed them fine without any issues.

If you're nervous of this - you could always try this option from Juniper - which explains how to remove it manually.

http://kb.juniper.net/InfoCenter/index?page=content&id=KB7658&cat=VPN_CLIENTS

The Revo option will remove it as well.
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Author Comment

by:gbm33
ID: 38839852
foxpc123: The Revouninstaller appears to be a fantastic program;  I did not realize I had that many applications on my ten year old XP Computer, but then after ten years... However it did not work for the Juniper Secure VPN Client. The Network adapters are affected and there are way too many Registry entries. Although it was a hassle the manual removal appears to have worked. So I will be giving your second suggestion as the Solution. Thank you for your help.
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