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AD Username Change

Posted on 2013-01-30
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Last Modified: 2013-02-01
We just changed one of our AD usernames. Lets say it was originally JSMI and now it's JSMITH. This is an old account, and it once had to be truncated to fit our systems at the time. Now we're correcting that.

We've renamed it, but have an application that uses IE and passes AD authentication via the browser but it tells me it can't find JSMI. See the snippet below of the error.

Message: Failed to connect. User 'JSMI' does not belong to any group that exists in both ADSI and datasource.

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We have confirmed all fields in AD reflect JSMITH. We've even used ADSI Edit to go through the account and everything is JSMITH and no longer JSMI. We don't want to delete the account and start over, but instead we want to find a fix for it.

Thank you!
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Question by:tpitch-ssemc
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4 Comments
 
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Accepted Solution

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IntegrityOffice earned 2000 total points
ID: 38837489
PLease confirm how many domain controllers you have and have the changes replicateds and has your application refreshed since you made the name changes or does that need disconnecting from the domain and reconnecting to the domain so that it s search look up groups are not using cached credentials and would then be using the new ones?
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Author Comment

by:tpitch-ssemc
ID: 38837539
We are thinking its a cached credentials situation. We have 2 DCs and yet have since replicated.
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Expert Comment

by:IntegrityOffice
ID: 38837632
Can you force the application server to look at the other DC and thus force a refresh
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Author Closing Comment

by:tpitch-ssemc
ID: 38843675
Still having issue; nothing left to do but delete and readd account. Another tech wishes to continue troubleshooting before deleting account. Just closing this out.
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