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Using send to to attach email to outlook 2007 will not leave outbox

Posted on 2013-01-30
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Last Modified: 2013-03-01
strange problem here when trying to right click a document then hit send to and then mail recipient the document will not leave the outbox with the attachment.  However when in outlook and creating an email and attaching a document to it there is no problem sending. Anyone have a clue as to why this would be happening?

windows 7 32 bit, Outlook 2007
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Question by:SLEEPYAL
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Expert Comment

by:agonza07
ID: 38838567
does it send out once you open outlook, or does it stay stuck.

Do a repair install on Office, and see if that helps.
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LVL 10

Expert Comment

by:Pramod Ubhe
ID: 38838658
Try creating another outlook profile and use it to send the email/attachment.
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Author Comment

by:SLEEPYAL
ID: 38839627
No it does not send out once I open outlook. Other email does send out though with no problems just these particular emails with the attachments that were made in this particular way do not send out and just sit in the outbox.

The Repair install did not resolve the issue.  

I will need to try the outlook profile in a few days when the user gets back.

thank you all so far
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Accepted Solution

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SLEEPYAL earned 0 total points
ID: 38923247
The problem was directly related to icloud and itunes removing those applications resolved the issue.
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Author Closing Comment

by:SLEEPYAL
ID: 38941405
the answers submitted by users did not resolve my issue, searching on various forums the solution accepted was suggested and did resolve the issue.
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