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Exchange 2007 Resource Issues

Posted on 2013-01-30
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Last Modified: 2013-01-31
We are currenly running Exchange 2007, but had an Exchange 2003 server running in the domain.   We finally removed it, and are having issues with resource scheduling.  I have gone through and converted the resources to Room Mailboxes, and set the Automate processing to AutoAccept.   I have logged into each of the resources and checked the settings on each, and all seem to be correct based upon all that i see online.  

When an user creates a meeting request, and adds the room as a resource, the resource does get booked and the meeting organizer receives an email saying that the meeting was accepted.  However, the organizer also receives an email saying that they have incorrectly attempted to reserve a resource by specifying it as an attendee.  

I have verified that the room is being added as a resource.   We have users on both Outlook 2007 and 2010 and both have that issue.

Any assistance would be appreciated.
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Question by:jjrunner
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Manpreet SIngh Khatra earned 500 total points
ID: 38838325
Does the same happen with newly created Room mailboxes ? or even if you try using OWA\Webmail ?

- Rancy
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by:jjrunner
ID: 38839800
I tested submitting a meeting request through OWA for one of the existing rooms, and same thing.   It successfully booked the meeting on my calendar and the rooms resource calendar, but I also get the email saying that I have incorrectly attempted to reserve a resource.

I also created a new room resource, tested it, and it worked fine.   I received an email saying the meeting was accepted, no incorrect resource email and it was booked in both my and the rooms calendars.

I suppose one option is to delete the existing resource rooms and recreate them.  Several of them have lots of existing appointments and it would be a mess trying to recreate.   I was hoping there might be another way to correct.
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