Solved

Exchange Quota Warnings and restrictions

Posted on 2013-01-30
5
451 Views
Last Modified: 2013-02-01
Hello,

When are users warned that they have exceeded their quota? The warning does not seem to happen right away.

I created a test by importing a 2Gb PST into an account that has a 1GB limit.

Then, I logged out and logged back in. I was not warned about exceeding the quota limit.

So, I rebooted the server. Now, when I log in as a user I am given a message that I have exceeded a quota. Why is there a delay and why doesn't Exchange stop the user from importing data when they have exceeded the quota? What am I missing and how does the quota system work?

Thanks,
John
0
Comment
Question by:jhieb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 9

Accepted Solution

by:
EMJSR earned 500 total points
ID: 38837763
It will take around 2 hours for the quota changes to take effect. That is because the Exchange Information Store service is responsible for enforcing mailbox size limits and it uses a cache that holds active information; any changes are not live until that cache is refreshed, and well, the default is 120 minutes.
 
There is a registry value, I believe, that can be modified in order to change this default value. I would need to know the exact Exchange server version so I can provide you with the correct key, in case something has changed between versions; I don't know that off the top of my head right now.

There maybe an increased processing overhead if you lower the interval, but probably not by much.
0
 
LVL 1

Author Comment

by:jhieb
ID: 38837775
I am running Exchange 2010 from SBS 2011. The exact version is 14.02.0247.005

Thanks for the information. It helps. Do you know why Outlook will let me import data even though it is over the Exchange limit? Does Exchange expect me to close the session before it will give me a warning?
0
 
LVL 9

Assisted Solution

by:EMJSR
EMJSR earned 500 total points
ID: 38837804
Well, you could try and close the session, but since the default cache refresh is 2 hours, it will most likely still allow you to keep using the old quota during that time frame regardless.

Please have  a look at the following two links; they will explain in detail what you need to change. The changes for 2010 are the same as for 2007 as far as I can see:

http://theessentialexchange.com/blogs/michael/archive/2008/01/18/Exchange-Server-Caches.aspx

http://technet.microsoft.com/en-us/library/aa998353.aspx
0
 
LVL 1

Author Comment

by:jhieb
ID: 38837934
Thanks.
0
 
LVL 9

Expert Comment

by:EMJSR
ID: 38838005
You're welcome. If you have any further questions, please don't hesitate!
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The new Gmail Phishing Scam going around is surprising even the savviest of users with its sophisticated techniques.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question