outook free/busy data not available

Posted on 2013-01-30
Last Modified: 2013-02-14
I am using exchange 2007 SP2.  I have windows outlook clients and Apple 10.7 I believe that use their calendar.  
The problem is that there is a user that when I add to view his calendar to see when he's available, it's greyed out, I have attached a picture so the issue can be seen.

How do I fix this problem?
Question by:afacts
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2

Accepted Solution

jrlingam earned 500 total points
ID: 38838019
Check the permission for the Default in the calendar permissions of the user whose calendar you are trying to view. It should be set to Free/Busy Time. If it is set to None you will not be able to view.

Author Comment

ID: 38838027
Is that on the Mac or in exchange?  Not sure where to set those permissions.

Expert Comment

ID: 38838034
it should be set in user calendar properties in outlook.
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!


Author Comment

ID: 38838048
He does not use Outlook,  he uses I calendar on a Mac

Author Comment

ID: 38839994
so what permissions exactly need to be set on the MAC, where do I find them?

Author Comment

ID: 38840109
I have a mac and i looked all over the settings and preferences but I don't find it anywhere.

Author Closing Comment

ID: 38890817
I am just going to close the case, as I couldn't figure it out.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question