Solved

outook free/busy data not available

Posted on 2013-01-30
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Last Modified: 2013-02-14
I am using exchange 2007 SP2.  I have windows outlook clients and Apple 10.7 I believe that use their calendar.  
The problem is that there is a user that when I add to view his calendar to see when he's available, it's greyed out, I have attached a picture so the issue can be seen.

How do I fix this problem?
outlook.jpg
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Question by:afacts
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7 Comments
 
LVL 3

Accepted Solution

by:
jrlingam earned 500 total points
ID: 38838019
Check the permission for the Default in the calendar permissions of the user whose calendar you are trying to view. It should be set to Free/Busy Time. If it is set to None you will not be able to view.
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Author Comment

by:afacts
ID: 38838027
Is that on the Mac or in exchange?  Not sure where to set those permissions.
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LVL 3

Expert Comment

by:jrlingam
ID: 38838034
it should be set in user calendar properties in outlook.
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Author Comment

by:afacts
ID: 38838048
He does not use Outlook,  he uses I calendar on a Mac
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Author Comment

by:afacts
ID: 38839994
so what permissions exactly need to be set on the MAC, where do I find them?
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Author Comment

by:afacts
ID: 38840109
I have a mac and i looked all over the settings and preferences but I don't find it anywhere.
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Author Closing Comment

by:afacts
ID: 38890817
I am just going to close the case, as I couldn't figure it out.
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