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Email that you send on behalf of someone is not saved in their Sent Items folder

Environment - Exchange 2010 Sp2  Roll up 4   (Migrated from Exchange 2003)
                        Client - Outlook 2003

User X is sending on behalf of User Y and wants the sent mails to be saved in the sent items folder of User Y

I know there is a registry key which can be applied for outlook 2003 to achieve this but i am trying not to venture in that direction. I also found in Exchange 2010 in OWA there is a Sent Items Option under settings which lets you choose the following

- Messages sent on behalf of this mailbox will appear in the Sent Items folder of the:

under this I chose "From Mailbox" and saved changes for user Y.

This however has made no change whatsoever and sent items are still being saved under user X sent items folder.

Can anyone advise if i am missing something and why the Sent Items Options are not working as its meant to?

Any help is appreciated
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Ansh99
Asked:
Ansh99
1 Solution
 
suriyaehnopCommented:
I don't think you will able to save the Sent Items on User Y. If you would to do maybe you use the Outlook rule.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox
http://support.microsoft.com/kb/972148

http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_27473238.html

- Rancy
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Pramod UbheCommented:
yes, that is the limitation of a shared mailbox, you may want to create a rule to save a copy of sent emails.
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Ansh99Author Commented:
So can someone advise what does the Sent Items Option in OWA is meant to do?
It does give the option to save sent items if mail is send as or send on behalf.

Has anyone used it before?
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
I dont see that Option at my end ..... Exchange 2010 SP1RU6

- Rancy
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Ansh99Author Commented:
You need to upgrade to SP2 i think,
attached a screenshot
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Ansh99Author Commented:
Issue is now fixed after Rollup 5 V2 was installed on the exchange box.
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Ansh99Author Commented:
applied the fix and tested it and it works straightaway
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