Solved

Windows 7 installation on Samsung NP900X4C-A02SE, cannot find disc

Posted on 2013-01-31
12
1,688 Views
Last Modified: 2013-02-27
We bought Samsung NP900X4C-A02SE, it came with preinstalled Windows 8. We are trying to install Windows 7 on it, but W7 installation cannot find the SSD drive on the laptop. We needed to disable UEFI and Secureboot to get W7 installation started, but not that it starts, it can't find the disc. And I cannot find any drivers to this laptop for storage that can be given on installation. Tried to disable AHCI also, same results. How to get W7 for this model?
0
Comment
Question by:matarvai
12 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 38838838
Try the Intel Rapid Storage driver, and if that doesn't work, the chipset drivers from the Samsung Website. It seems they are setup.exe files, so you will first have to run that exe so the contents extract, and then put those folders on a USB stick.

If you are installing a 64 bit version of Windows 7 you should only need to disable secureboot for the installation, UEFI should be fine.
0
 
LVL 78

Expert Comment

by:David Johnson, CD, MVP
ID: 38838847
It is the AHCI that is causing the problem.. you will have to get the driver off of the Samsung Website, I tried myself but had no luck.. perhaps one of the support pages that they will email you have further options.
0
 

Author Comment

by:matarvai
ID: 38838874
Downloaded Intel Rapid Storage Driver from their site f6flpy-x64.zip, extracted, put on the usb stick, windows installation finds hardware matching to that driver, but still cannot find the disc after this
0
 
LVL 88

Expert Comment

by:rindi
ID: 38838932
And the chipset driver? Unpacking it it includes AHCI things...

Also, enable UEFI for Windows 7 if it's the 64bit version. It should work and you would also be able to use your disk in GPT, not MBR mode then.
0
 
LVL 1

Expert Comment

by:George-
ID: 38839020
Have you checked with Samsung that it is Windows 7 compatible?
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:matarvai
ID: 38839063
It is Windows 7 compatible.
0
 

Author Comment

by:matarvai
ID: 38842544
Haven't heard anything back from Samsung still after I emailed their support yesterday
0
 
LVL 88

Expert Comment

by:rindi
ID: 38842680
Have you tried the chipset driver like I suggested several times already?
0
 

Author Comment

by:matarvai
ID: 38842762
Tried chipset driver also, will find compatible driver on installation, but not drive after that
0
 

Accepted Solution

by:
matarvai earned 0 total points
ID: 38842833
Created new installation w7 media with Renesas Electronics USB 3.0 Host Controller Driver and installation worked without an issue.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
One of the features I've come to appreciate about Windows 7 and Windows Server 2008 R2 is the ability to pin applications to the task bar. As useful a feature as I've found this, it does have some quirks.  For example, have you ever tried pinning an…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now