Solved

Windows 7 installation on Samsung NP900X4C-A02SE, cannot find disc

Posted on 2013-01-31
12
1,710 Views
Last Modified: 2013-02-27
We bought Samsung NP900X4C-A02SE, it came with preinstalled Windows 8. We are trying to install Windows 7 on it, but W7 installation cannot find the SSD drive on the laptop. We needed to disable UEFI and Secureboot to get W7 installation started, but not that it starts, it can't find the disc. And I cannot find any drivers to this laptop for storage that can be given on installation. Tried to disable AHCI also, same results. How to get W7 for this model?
0
Comment
Question by:matarvai
12 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 38838838
Try the Intel Rapid Storage driver, and if that doesn't work, the chipset drivers from the Samsung Website. It seems they are setup.exe files, so you will first have to run that exe so the contents extract, and then put those folders on a USB stick.

If you are installing a 64 bit version of Windows 7 you should only need to disable secureboot for the installation, UEFI should be fine.
0
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 38838847
It is the AHCI that is causing the problem.. you will have to get the driver off of the Samsung Website, I tried myself but had no luck.. perhaps one of the support pages that they will email you have further options.
0
 

Author Comment

by:matarvai
ID: 38838874
Downloaded Intel Rapid Storage Driver from their site f6flpy-x64.zip, extracted, put on the usb stick, windows installation finds hardware matching to that driver, but still cannot find the disc after this
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 
LVL 88

Expert Comment

by:rindi
ID: 38838932
And the chipset driver? Unpacking it it includes AHCI things...

Also, enable UEFI for Windows 7 if it's the 64bit version. It should work and you would also be able to use your disk in GPT, not MBR mode then.
0
 
LVL 1

Expert Comment

by:George-
ID: 38839020
Have you checked with Samsung that it is Windows 7 compatible?
0
 

Author Comment

by:matarvai
ID: 38839063
It is Windows 7 compatible.
0
 

Author Comment

by:matarvai
ID: 38842544
Haven't heard anything back from Samsung still after I emailed their support yesterday
0
 
LVL 88

Expert Comment

by:rindi
ID: 38842680
Have you tried the chipset driver like I suggested several times already?
0
 

Author Comment

by:matarvai
ID: 38842762
Tried chipset driver also, will find compatible driver on installation, but not drive after that
0
 

Accepted Solution

by:
matarvai earned 0 total points
ID: 38842833
Created new installation w7 media with Renesas Electronics USB 3.0 Host Controller Driver and installation worked without an issue.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question