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Sometime lose connection to exchange in company B

Posted on 2013-01-31
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Last Modified: 2014-10-02
Dear expert

We are having problem with Connection of Exchange in company B. Hoping to get help.

We are using Microsoft Exchange 2010.

Company A is connecting Exchange 2010 locally, this means we got server in house and it runs perfectly fine, no problem at all. Company B is in some other city, connect with the VPN SSL from Cisco ASA 5505, works perfectly for a while, then a update to a faster Connection and changed Cisco to Juniper, problem occured, Internet works fine, but Connection with Exchange drops time to time. This happens often, around 10-30 minutes it drops the Connection. Outlook showing the error message: Trying to connect to MS Exchange, 10 - 15 seconds after it regain the Connection again, Connection restored to MS Exchange. The Juniper is preconfigurered, and I can't go inside and check the settings...

Anyone know anything about this problem?
Thx for your time.
B regard
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Question by:Handersson75
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Nagendra Pratap Singh earned 1500 total points
ID: 38838910
Your networking team must help you here. You may have the tunnel errors during that time or your tunnel maybe just saturated.
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by:Handersson75
ID: 38838941
Thnx for the answer, I called them and their respond is: Its working perfectly fine... Well yes it sure works perfect fine most of the time, only sometimes it drops Connection, I installed a network monitor to check the internet/LAN Connection for Three weeks and it works fine seems, this problem only apply to Exchange and file sharing server.
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Author Closing Comment

by:Handersson75
ID: 40356538
The VPN Connection needs to be pinged all the time due to the time out, this IS a ISP problem, but they are ignored this issue, now we changed our ISP, work perfectly fine.
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